Drove in from 125 miles for their great Nissan sale! I guess their cash price was OK but they really tried to screw me on my trade! I had called to talk to them and was told that the car I had should be worth a certain trade in value. Great we should be able to make a deal....I'll be in to see you. I drive in and the sales guy drives my car, looks it over, and says "this car is in great shape". I am thinking this should be a great deal and easy transaction. No such luck! He comes back with the figures and starts explaining them to me. Bottom line is they offered me $4200 dollars less than the trade value of the car. I said no way! Told the sales guy about my conversation with Bob Staggs! The sales guy went back to his bosses and returned with Bob Staggs who tried to call me a liar but it was obvious he knew he had screwed up. I should have punched him in the face but I didn't!
I walked out and returned home. Because of all my research online I was in the Nissan system and they called to see if I had reached a deal. I said NO and told them about my experience at Auto Centers Nissan in Wood River Illinois. He then connected me to another dealer where I made a deal over the phone. I saved $3000.00 dollars by not buying from them.
I believe they falsely advertised their product and deals.
If you don't care about the value of your trade then go ahead and let them have your car but I keep up my research and got a much better deal! Won't ever set foot on that lot again!

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My family and I have bought 5 vehicles from auto centers over the past year and a half and continue to service our 2 new nissans there on a regular basis. I rated them excellent across the board and they deserve it. They are great people and we have only had one issue with one of the used cars my aunt bought. The issue was addressed and the repair was made at no cost to her. Every time I am up there they are extremely busy, I guess some people may not like it but it just shows me that a ton of people think the same way I do…shop auto centers and save a bunch of money! Its definitely worth the trip to wood river!

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We purchased a new vehicle and delt with Zack the first night who although new was very good with helping us to make a decision to purchase. we came back the next day and Zack was buzy with a customer but had it set up that Brandon would assist us with our vehicle purchase. Brandon was very good to work with and with as busy as the dealership was kept us involved and aware every step of the way. After we decided on the vehicle we wanted Brando got us squared away with the paperwork in a very efficient manner. We then dealt with Michael in Finance who made our possible bad situation a great one and smooth process. We love the car and will highly Recommend Nissan AutoCenters to all.

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Both Brandon Treat and Adam Marburger were exceptional. The service was excellent and extremely timely. I was not pressured, and the whole experience was very professional and positive. This is my third vehicle that I bought from them. I cannot recommend this dealership enough. If you're looking for a good deal and a reliable business to work with, Auto Centers - Wood River is the place to go!

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Checked 3 other dealers in St. Louis. They were the easiest to work with and had the best price by far. Well worth the 30 minute drive!

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To any potential car buyers from the dealership BEWARE!. We bought a car from them that according to them had a clean Carfax but in reality it did not. Now the car is worth way less and they basically told us we are up a creek. Make sure if you are buying a car here that you realize you are just a number and once they get your money they could care less about you. Always get your own Carfax and DO NOT trust theirs. I would highly recommend any other Nissan dealership but them. Good luck keeping your same salesman. There have been 4 salesman on our account since we bought the car 2.5 years ago. Also, make sure that if they tell you the car has a Nissan warranty that it actually gets registered with Nissan. We had this car for about a 1.5 years before we had a warranty issue and found out it had no warranty. They had to give us an in house warranty because the car was not able to be warrantied through Nissan for some reason. Just stay away from this place. All they care about is money and they have no customer service.

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When I came to buy a car they were very attentive and helpful. I love my Ford Escape a lot. When I bought my car I was told that since the financing was only preliminary until they verified the rest of the information that I would only be given 1 of the keys. John had told me that as soon as it was complete they would send me the other key. I called once a month for the last 4 months and then I am told that there is no other key that they can find and that John is no longer there. They refuse to get me another key unless I can find something in writing that says he offered that to me. To me that is not very good customer service. I feel that now that the sale is final they no longer care. I feel they do not care once the sale is done. I now have to invest another chunk of money in a new key that was promised. Will I come back here again? Probably not. Will I recommend this place? Probably not. I know it sounds petty but I am a person of my word and I expect others to be also.

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I was impressed with the facility itself, and the stock of vehicles. I had initially planned to go to Auffenberg because it's closer to my home, but they didn't carry the car that I wanted to test drive, bad for them. But Autocenters Nissan wasn't a bad drive at all from our location, and they had several of the Nissan Jukes that I was interested in test driving. The facility itself was very nice, and I really appreciated the hot teas. Will was really great and helpful with deciding what I was looking for in a vehicle and arranging the test driving portion. He was also really good about discussing price. The financing portion went really smoothly, and I was happy with the deal that we ended up signing with. Overall I'd say everyone was professional and friendly, and it was a good first car buying experience. I'm looking forward to my year of free maintenance and would gladly do business with Autocenters again.

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Purchasing the car was quick and easy. My kids were welcome and actually seemed to enjoy being there. John and the other staff were very considerate of our time. We would buy another car from John.

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Will Hunter is a liar and would not back up what he promised. He guaranteed the vehilce I bought would pass inspection and it wouldn't. There was 4 lights that didn't work after I drove it off the lot. He tried to blow smoke up my ass about the vehicle passing all inspection tests that the dealership put it through and how the lights must have quit working after that.

They didn't work when I pulled it off the lot. I had to spend $65 in fuel and a day of my time to drive back to the dealership to get the headlight fixed and try to get the license plate lights fixed. All the dealership did was fix the headlight. I had already fixed the fog light. They were supposed to do the license plate lights and I had to do that myself after I left the second time because Will Hunter was being an absolute jerk to work with and totally lacked any customer support.

Two of the window switchs didn't work (found this out after I bought it) so I asked them to cover the switch since I had to come back a second time to get things corrected that I was initially promised were right and all Will would cover was the labor to fix it. Will tried charging me $100 for a switch that cost $76 from Ford or $62 from O'Reilly Auto Parts. To top it off it wasn't even the right switch he was going to replace because I went to a local ford dealer and bought the switch and had to return it to get the two passenger side switches that I figured were bad in the first place.

I will never go back to this dealership in my life and feel that it is salesmen like Will Hunter who give all car sales people a bad name.

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