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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,147 Reviews

2,147 Reviews of Autohaus on Edens - Service Center

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November 01, 2018

Excellent service Tom was very helpful in promptly taking care of a damaged tire. I was in a hurry to get to work. Whole job was done in about 40 minutes 👍👍👍 More

by WMIRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Autohaus on Edens responded

Thank you for sharing your experience with Tom Lood. We are glad to see that he took great care of you and got you in and out in a timely fashion!

November 01, 2018

Tom Lood hooked me up Came in for a normal service and advised something didn’t seem right with the sound of the engine. They thoroughly diagnosed the car and found an issu More

by RonnieT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Ronnie, Thank you very much for taking the time to review our dealer! We are happy to hear that Tom hooked you up and gave you the experience that you deserve. Thank you for your business!

November 01, 2018

Pleasant service experience. Tom and the greeters always make the service experience go as smoothly as possible and as I would expect from a fine, quality MB service facility. More

by WOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

November 01, 2018

Great deal Thanks for checking my car. Did control all liquids and motor of my car. ML350 diesel. Comfortable area for rest and waiting. Very fast service. ILYA More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Ilya, Thanks for the 5-Star review. We are glad to hear that Ken was able to get you taken care of in a timely fashion. Thank you for your business!

October 31, 2018

Positive Quick and efficient and kept us informed along the way. Ernie did a great job explaining the work and what would be completed and when it would be ava More

by ron.dorsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 02, 2018 -

Autohaus on Edens responded

Hi Ron, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ernie takes great care of you. Thank you for your business!

October 31, 2018

Service Awesome, efficient, friendly customer service. I was in and out with a loaner in no time. My car was serviced and washed and ready to go by the end of More

by rich.gutierrez01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hi Rich, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Prem takes great care of you. Thank you for your business!

October 31, 2018

Excellent service Everything was done at once in properly. Very pleased with calling me about any issues. I will always come back for your service department. I would More

by CARYMD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thank you very much for taking the time to review our dealer! We are happy to hear that Kevin is providing the experience that you deserve. Thank you for your business!

October 31, 2018

They omitted one of my requests. It was just just a free 10,000 mile service, and I asked them to fix the seat recline button and to reach the low beams (they illuminate too little of More

by DAVEHANOLD
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie Bonilla
Nov 05, 2018 -

Autohaus on Edens responded

Hi Dave- Thanks again for the taking the time to reach out with these issues. We hope that the adjustments we made since your last visit have addressed your concerns. Thank you for your time and patronage!

October 31, 2018

Amazing and fast service The service dept here is amazing. They are fast and friendly. Thank you again for your help and amazing service. I will definitely be returning for an More

by AVANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Cindi and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Great experience Always a great experience, dealing with service department rocks. They treat you like you are there only client, always making sure you are aware of y More

by LUCKYGAMESINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you, Ed and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

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