Automax Dodge Chrysler Jeep

Automax Dodge Chrysler Jeep
4141 N. Harrison St.
Shawnee, Oklahoma 74804

Sales: (888) 502-8066
Service: (405) 275-1104
Parts: (405) 275-1104

Manufacturers: Chrysler, Dodge, Jeep, Ram

Most Reviewed Employees
Thomas Billings Thomas Billings
Sales Consultant
Dan Black Dan Black
Sales
Steven Radford Steven Radford
Finance Director
Ronnie Columbus Ronnie Columbus
Sales Consultant
Kenny Guffey Kenny Guffey
Sales Manager
Dale Smicklas Dale Smicklas
General Manager
Renee Pickering Renee Pickering
Service Advisor
Dax Heatley Dax Heatley
Sales Consultant
Courtney Stiles Courtney Stiles
Internet Sales Manager
Gareth Graham Gareth Graham
Finance Manager
Need a New Car?

Dealership Amenities
Oklahoma's Top Ranked Dodge Dealership in Customer Satisfaction!
Contact Us Online for Best Service-Chat, Email, Texts and More
Instant Financing and Multiple Lenders to Fit Your Needs
Express Service
Free Service Loaner Cars
Free Shuttle Service Available
After Hours Drop-Off
Dodge, Chrysler, Jeep and Ram Parts and Accessories Store
Comfortable Customer Lounge Area
Cable Television
Free WiFi
Fresh Hot Coffee Free for our Customers
Snack and Soda Vending Machines
Pet Friendly

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.9/5
76 Reviews
Automax Dodge Chrysler Jeep

Overall Score: 5 Star Rating4.9







About Automax Dodge Chrysler Jeep
Certified: Automax Dodge Chrysler Jeep
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Automax Dodge Chrysler Jeep has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Automax Dodge Chrysler Jeep
AutoMax has the best customers in the great state of Oklahoma and beyond! Our wonderful customers have helped make us #1 in customer satisfaction in Oklahoma. Our goal is to meet your vehicle needs and exceed your expectations, whether you visit us for service, parts and accessories, or a new or pre-owned vehicle, and make you a customer for life. Let AutoMax be your first resource to keep you on the road!

“We don’t want our customers to just ‘drive off into the sunset.’ We believe our customers should receive the kind of friendly, courteous, professional service that keeps them coming back. Our goal is to get to know you and your vehicle, and be your automotive partner for life,” according to Michal Lusk, Customer Service Manager.

Oumore
r staff of Internet Sales Managers, Sales Consultants, Parts Specialists, and Service Advisors are true automotive professionals. You tell us what you need and want, and we listen and respond. We understand that your vehicle is a big investment, and we will work to make sure you get the right vehicle and the support to keep it in peak condition. We are here to serve you, answer your questions, and provide you with the resources you require for all your automotive needs without any pressure.

Our selection of new and quality pre-owned vehicles is second to none. With two Oklahoma City Metro area Hyundai stores, AutoMax Hyundai Del City and AutoMax Hyundai of Norman, and AutoMax Dodge Chrysler Jeep Ram in Shawnee, we have the right vehicle either here in Oklahoma or on its way. Our websites provide a great resource to see what we have available now or coming soon. You can also contact one of our Internet Sales Managers for extra help and personal care via phone, email, live chat, or text. No matter what method works best, we are here to serve you!

We love your feedback and it spurs us to excel. Thank you for your consideration, your business, and most of all letting us know how we did today!

AutoMax Auto Group Team less

GDL
2/20/2012 7:04:55 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Courtney Stiles

My Review of Automax Dodge Chrysler Jeep:
I stopped in Automax to look at Dodge Avengers, but they didn't have the one I had been looking at on the dodge website so I was just looking around. Courtney came up introduced herself, asked if I was intersted in a Charger. I told her no they didn't have the car I wanted. She told me she could get me in the next model up for close to the same price, I wasn't sure about this but let her show me the car anyway. To make a long story short. She did get me in a car at a price I could afford and I couldn't be happier! Courtney knew what she was talking about made a promise and stuck to it. I couldn't be happier, LOVE the car! Courtney your ROCK!

Gayle L.


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Response from: Automax Dodge Chrysler Jeep
Added: 2/21/2012 2:04:00 PM
Thank you for the positive feedback! Courtney is a valued member of the team and she will be happy to hear that you've said such good things about her service! It is our goal to provide an excellent customer service experience for each and every customer. It is encouraging to know that we've met this goal with you. Congrats on your new car and please let us know if you have any questions or concerns in the future! Visit our Facebook and Twitter pages for exclusive offers.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

candice_kayann
2/10/2012 3:50:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings and Stephen Bradford

My Review of Automax Dodge Chrysler Jeep:
My husband and I were very pleased with our experience at Automax Dodge. Our salesman Thomas Billings was supposed to be off that day, but came in to help us with our deals. Stephen Bradford was our finance guy and he also went above and beyond to get us the best deal possible. We went home that day with two vehicles and couldn't be more pleased! We will definitely be referring people to do business with Automax Dodge and we will definetely be returning ourselves in the future!!

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Response from: Automax Dodge Chrysler Jeep
Added: 2/13/2012 3:49:50 PM
Thank you for taking the time to write such a great review! Our team strives to go above and beyond for our customers. It is encouraging to hear that you were so pleased with your experience here. We truly appreciate your business and please let us know if you have any questions or concerns with either of your new vehicles. We look forward to your next visit! Don't forget to check out our Facebook and Twitter pages for exclusive specials.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Fretasgirl
1/21/2012 9:55:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
The experience I had while purchasing my new vehicle was the best I have ever experienced. Thomas made the visit to the dealership enjoyable and he was very knowledgable about the vehicle I was looking at. I would reccomend Thomas Billings to any person that was interested in purchasing a new or used vehicle.

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Response from: Automax Dodge Chrysler Jeep
Added: 1/23/2012 2:43:18 PM
Thank you for the kind words and congrats on your new vehicle! Thomas will be happy to hear that you spoke so highly of him. We are glad to know that we've met our goal of providing an excellent customer service experience with you. Please let us know if you have any questions or concerns about your vehicle in the future. Be sure to visit our Facebook and Twitter pages for upcoming specials.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

jdewberry1
1/19/2012 12:17:35 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Dale Ronnie

My Review of Automax Dodge Chrysler Jeep:
I purchased my 2011 Laramie in July but then my wife saw a 2012 Crew Cab Sport that I would like better just a few days ago. (she was right). I called Thomas, whom I purchased the Laramie from, and he located the Sport with all the options I wanted (LOADED) and found my truck by that night. I picked up my truck the next evening and couldn't be more happy. I was only at the dealership for a total of an hour and half of that time we were just Bs'ing. Automax of Shawnee is definitely the 1st place I'm going to for my family's next vehicle purchase. Automaxs' Thomas and Dale make the purchase of a vehicle as pleasant as could possibly be as well as getting me a deal that I couldn't be more pleased with. And I know that I ask for a lot when making a vehicle purchase. They are the best possible selection in dealerships in the state of Oklahoma (if you aren't a dodge fan, you'll switch just because of the service you'll get and Dodge trucks are better trucks any way, I've had ford and chevy as well) And I've dealt with a lot of dealers over the last few years so please take my advice you wont be sorry.

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Response from: Automax Dodge Chrysler Jeep
Added: 1/19/2012 12:45:49 PM
Thank you and congratulations on your new truck! Your kind words mean a lot. It is an honor to know that you think so highly of our dealership and team. Thomas and I are happy to hear that we've been so helpful in finding the perfect truck for you. We look forward to seeing you in the future when you're ready to purchase your next family vehicle. Be sure to visit our Facebook and Twitter pages for upcoming specials.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

oksoldier20
1/10/2012 11:52:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Black

My Review of Automax Dodge Chrysler Jeep:
Never felt pressured to buy any specific car, Dan walked us through the lot and guided us to the exact car we were after. We got a recently traded in 09 Hyundai Sonata. The car had not even been detailed yet, but after a few test drives and deciding that it was the one for us Dan had it detailed and cleaned while we did paperwork. The computers were running slow but it was hard to notice with Dan's winning personallity, we talked and joked while he did all the important document stuff. Any questions we had he answered and got us any information we requested. Overall it was a very good experience and we are quite satisfied with the car that Dan helped us find.

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Response from: Automax Dodge Chrysler Jeep
Added: 1/11/2012 1:39:41 PM
Thank you for such positive feedback! Customer service is a top priority of ours and we are happy to know that we have met our goal with you. It is great to hear that Dan was so helpful and informative. He is a valued member of the team here. Please let us know if you have any questions or concerns with your Sonata in the future. Be sure to visit our Facebook and Twitter pages for exclusive specials.

Sincerely,
Tony Reynolds
General Manager
www.automaxdodge.com

Dkuczajda
1/5/2012 5:52:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sonja Sherwood, Steven Radford, and Dax

My Review of Automax Dodge Chrysler Jeep:
We did most of this deal over the phone. The truck was everything they said it was and then some. Everyone was so nice and got our paperwork completed and got us out on the road quickly. Couldn't be happier, can't wait to go back for our next purchase.

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kevindberry
1/2/2012 11:15:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Automax Dodge Chrysler Jeep:
We purchased our first Jeep 13 years ago. In September 2011 we started looking at new Jeep Patriots. Since then we have test driven the Patriot and we knew exactly what we wanted and what we could pay for one. We have looked weekly on the internet for pricing and availability. AutoMax in Shawnee was recommended to us by our son, Michael Bradley. My wife went to check it out on a Friday (while I was at work). The original price quoted was more than we could do. Before she got home Mr. Smicklas called her and they made a deal. Our son took her back that evening to pick up the vehicle. It was ready to go and she was in and out in about 30 minutes. She said it was a great car buying experience considering it took over 5 hours to purchase our first Jeep. Would highly recommend Shawnee AutoMax. Kevin & Sheryl Berry

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Jbug799
12/18/2011 5:37:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ronnie Columbus

My Review of Automax Dodge Chrysler Jeep:
Ronnie was very helpful and friendly. He worked with us every step of the way and we walked out with a new Dodge Ram 1500! Everyone was very helpful and worked with us on everything.

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rhead
12/12/2011 9:14:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
I had been to several dealers in OKC and was not pleased with the way I was treated and their price was higher. Very satisified with the way I was treated and with the price, so I purchased my new Ram 1500.

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jjonas
12/3/2011 10:08:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Courtney Stiles

My Review of Automax Dodge Chrysler Jeep:
Customer service with no hassle and relaxed enviroment, not pressuring you to buy something you really don't want. Courtney answered all questions and not giving you any BS, just to satisify you. Vehicle was priced fairly and only after five minutes was able to get a great price (that I later compared to same trucks) and with a total time of purchase propably less than 45 minutes, unbeliveable!! I have bought many vehicles and never had the salesperson (Courtney) call to follow-up and ask how I liked the vehicle and is there anything else that she could help with or answer anymore questions--till now. I am totally blown away and amazed with this experience of buy a vehicle from a friendly hometown dealership that words can not express. I highly recommend this dealership to everyone and dare you to give this dealership ten minutes to blow you away, leaving you with an amazing vehicle experience.

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