Read Reviews Automax Dodge Chrysler Jeep

Automax Dodge Chrysler Jeep

Automax Dodge Chrysler Jeep

4141 N. Harrison St.
Shawnee, Oklahoma 74804


Sales: (888) 974-9178
Service: (405) 275-1104
Parts: (405) 275-1104

Manufacturers: Chrysler, Dodge, Jeep, Ram

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 69 reviews

4.9

4.9 out of 5

102 lifetime reviews

Automax Dodge Chrysler Jeep

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Certified: Automax Dodge Chrysler Jeep

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Automax Dodge Chrysler Jeep has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Automax Dodge Chrysler Jeep

AutoMax has the best customers in the great state of Oklahoma and beyond! Our wonderful customers have helped make us #1 in customer satisfaction in Oklahoma. Our goal is to meet your vehicle needs and exceed your expectations, whether you visit us for service, parts and accessories, or a new or pre-owned vehicle, and make you a customer for life. Let AutoMax be your first resource to keep you on the road!

We don’t want our customers to just ‘drive off into the sunset. We believe our customers should receive the kind of friendly, courteous, professional service that keeps them coming back. Our goal is to get to know you and your vehicle, and be your automotive partner for life.

Our staff of Internet Sales Managers, Sales Consultants, Parts Specialists, and Service Advisors are true automotive professionals. You tell us what you need and want, and we listen and respond. We understand that your vehicle is a big investment, and we will work to make sure you get the right vehicle and the support to keep it in peak condition. We are here to serve you, answer your questions, and provide you with the resources you require for all your automotive needs without any pressure.

Our selection of new and quality pre-owned vehicles is second to none. With two Oklahoma City Metro area Hyundai stores, AutoMax Hyundai Del City and AutoMax Hyundai of Norman, and AutoMax Dodge Chrysler Jeep Ram in Shawnee, we have the right vehicle either here in Oklahoma or on its way. Our websites provide a great resource to see what we have available now or coming soon. You can also contact one of our Internet Sales Managers for extra help and personal care via phone, email, live chat, or text. No matter what method works best, we are here to serve you!

We love your feedback and it spurs us to excel. Thank you for your consideration, your business, and most of all letting us know how we did today!

AutoMax Auto Group Team

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Oklahoma's Top Ranked Dodge Dealership in Customer Satisfaction! Dodge, Chrysler, Jeep and Ram Parts and Accessories Store
Contact Us Online for Best Service-Chat, Email, Texts and More Comfortable Customer Lounge Area
Instant Financing and Multiple Lenders to Fit Your Needs Cable Television
Express Service Free WiFi
Free Service Loaner Cars Fresh Hot Coffee Free for our Customers
Free Shuttle Service Available Snack and Soda Vending Machines
After Hours Drop-Off Pet Friendly

aubrey1111
5/16/2013 7:32:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BillingsThomas Billings
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

I'm 63 years old and I have bought many new dodge rams in my life.Thomas has made this buying experience by far the best ever.
His knowledge and profesionalism are the most remarkable I've ever encountered.

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Response From: Automax Dodge Chrysler Jeep
Added: 5/17/2013 1:26:22 PM

Thank you for taking the time to write this incredible feedback! Thomas is a valued member of our team and will be delighted to hear that he was able to impress you. It's encouraging to hear that our staff at Automax Dodge provided you with the best experience you've had so far. We hope to work with you again in the future; don't hesitate to call or stop in if there is anything else we can do for you.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
johnsonvillboxers
5/14/2013 9:43:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BillingsThomas Billings
Jennifer RushJennifer Rush
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

Jennifer Rush called me antold me what they had then I went in one week early and talked to Thomas Billings and told him how my wife and I were treated at another dealer in okc. Thomas told me what he could do and he did do more than he told me he could. Thomasstayed late to show me how things worked on the jeep that i took home that very nite. Iwould highley recomend Thomas Billings to all my friends that are looking for a new car or truck, on a scale of 1 to 10 he gets 11.So does auto max .

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Response From: Automax Dodge Chrysler Jeep
Added: 5/17/2013 1:32:30 PM

Thank you for taking the time to write this incredible feedback! Thomas is a valued member of our team and will be delighted to hear that he was able to impress you. It's encouraging to hear that our staff at Automax Dodge provided you with the best experience you've had so far. We hope to work with you again in the future; don't hesitate to call or stop in if there is anything else we can do for you.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
rphipp
5/14/2013 12:14:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gareth GrahamGareth Graham
Kenny GuffeyKenny Guffey
Jerrie McGeheeJerrie McGehee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

My Family and I were looking for the right vehicle. Jerrie McGehee and his co-workers were very accommidating as well as straight forward with the facts and figures. We saved around $5K by going to Automax versus other dealers in the OKC area. In the end we got the vehicle we needed and satisfied that we left with a win/win for us as well as the dealer.

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Response From: Automax Dodge Chrysler Jeep
Added: 5/14/2013 1:09:28 PM

Congratulations on your new family vehicle! I'm happy to hear that Jerrie was able to help you find the perfect car to suit your needs. We take pride in maintaining a hassle-free and knowledgeable environment; it's great to know that we outshone the competition and got you the best deal. Before your next servicing appointment, be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
Cunninghambrian63
5/6/2013 4:29:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BillingsThomas Billings
Jennifer RushJennifer Rush
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

I Was Looking For A New 2012 Ram Truck Because My Pickup Was Getting Up In Miles I Talked To A Few Dealers In The Oklahoma City Area
When I Started Talking To Jennifer Rush She Answered All Of My Questions Promptly She Was The Reason I Went To Automax In The First Place We Talked about The Truck I Wanted Then I Got Side Tracked
I Called and Told Her What Was Going On She Said Come In When I Could When I Finely Did Get Up There I Met Mr Thomas Billings As Soon As I Got Out Of My Car He Was Polite And Friendly And Very Helpful In Every Aspect
Jennifer and Thomas Worked Very Hard To Get Me In The Truck I Wanted And Made Sure To Follow Up After The Sale I Give Them Both 6 Stars And I Will Return To Automax Dodge Chrysler Jeep In Shawnee Oklahoma To Buy All Of My Vehicles In The Future
THANKS AGAIN JENNIFER RUSH & THOMAS BILLINGS For All Your Help

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Response From: Automax Dodge Chrysler Jeep
Added: 5/6/2013 5:18:27 PM

Thank you for taking the time to write this outstanding feedback and congratulations on your new truck! I'm happy to hear we have earned your repeat business by delivering our trademark outstanding customer service. We look forward to working with you for your next servicing appointment. Before you come in, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
docvicki
5/2/2013 3:50:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dale SmicklasDale Smicklas
Scott StaleyScott Staley
Courtney StilesCourtney Stiles
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

I've been to several dealerships over the years and was not impressed with most. One in Midwest City was so rude and unprofessional I just got back into my Jeep and left. I was really impressed with all the staff at Automax Shawnee. They went out of their way to make us comfortable and the purchase experience pleasant and easy. They offered several suggestions that made it the easiest purchase I've ever made in my life and actually saved us money. I was very comfortable at Automax while they handled the paperwork. They are dog friendly as well and insisted I bring my Jack Russell in from the car while we waited. I have since been back there several times for various followups and each time, I have been treated well and taken care of quickly.

I have since recommended Automax to several of my patients and friends.

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Response From: Automax Dodge Chrysler Jeep
Added: 5/3/2013 1:28:25 PM

Thank you for writing this excellent review and recommending us to your friends! It's great to have you as a part of the Automax Dodge family; we work hard to ensure all of our customers are 100% satisfied and I'm happy to hear we've impressed you during your various visits to our dealership. We look forward to seeing you for your next servicing appointment. Before you come in, be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
TRUMAN69
4/13/2013 10:04:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BillingsThomas Billings
Gareth GrahamGareth Graham
Scott StaleyScott Staley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Automax Dodge Chrysler Jeep:

FROM THE BEGINING TO THE END.. THEY ARE GREAT PEOPLE TO WORK WITH. I COULDNT BE HAPPIER!! THEY WILL GET ALL MY BUSINESS FROM NOW ON.

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Response From: Automax Dodge Chrysler Jeep
Added: 4/15/2013 12:26:16 PM

It's fantastic to hear that we've earned your trust and loyal business! Our staff works hard to maintain a hassle-free and knowledgeable environment by providing outstanding customer service. Thank you for writing this review; we look forward to seeing you for your next servicing appointment. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
wildmare
4/2/2013 11:01:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BillingsThomas Billings
Kenny GuffeyKenny Guffey
Melissa JenningsMelissa Jennings
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

Awesome group of people at Automax Shawnee!! Melissa Jennings was so patient and kind hearted, was so reassuring and positive after my two bad expierences with other dealerships. Thomas Billings was super friendly and patient salesman as well, not pushy like the other places. Kenny was great too!
I'm highly impressed with the staff and will recommend anyone there!
Thank y'all again

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Response From: Automax Dodge Chrysler Jeep
Added: 4/3/2013 12:53:11 PM

I'm happy to hear that Melissa's outstanding customer service offered you a fresh perspective on the car buying experience! We understand that shopping for a new vehicle can be stressful; that's why our entire staff works hard to ensure our guests feel comfortable during their visits. Thank you for spreading the word about Automax Dodge, we hope to work with you again in the future. Check us out on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
Chouteau
3/25/2013 1:36:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ronnie ColumbusRonnie Columbus
Gareth GrahamGareth Graham
Melissa JenningsMelissa Jennings
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

We were not sold on a Ram truck until about 5 visits with Ronnie, he took time to explain the questions we had and we never indicated that we were going to buy, we weren't planning to purchase until May, the people at the dealership made us a deal we couldn't refuse. We are extremely happy with the buying experience we had with Automax and we are telling everyone we know to go there, we are counting on all our friends being able to get taken care like we were. Thanks for the experience.

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Response From: Automax Dodge Chrysler Jeep
Added: 3/26/2013 1:48:42 PM

Congratulations on your new Ram truck! It's great to hear that Ronnie was able to exceed your expectations and provide you with a memorable experience. Thank you for spreading the word about our dealership; we look forward to working with you again in the future! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
rayhens1
3/18/2013 12:24:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas BillingsThomas Billings
Gareth GrahamGareth Graham
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

On Sat 3/16/2013 mid morning first visit to AutoMax. Thomas Billings was the first sales associate to approach. Thomas was very professional, I informed him I was only wanting to get a closer look at a couple of vehicles. Thomas allowed me my freedom to do so but assured me if there was anything more he could do, he was available and ready to assist. After getting a closer look at a couple of Jeeps, I moved over to the Dodge Ram 1500, Found a vehicle of interest, 2013 Ram 1500 Laramie Longhorn Edition Crew cab 4x4. I left the AutoMax dealership only later to return to AutoMax along with my wife. I wanted to show her the Dodge Ram 1500, for her opinion, She loved it, Our second visit, Thomas Billings was the first to approach again. Thomas made my wife and I very comfortable towards trying to purchase this vehicle. I had my doubts, mainly cause I wasn't quiet certain where my credit rating would fall. From the time I entered Thomas Billings office to the closing of the sale was a pleasurable, comfortable and efficient experience. I am very satisfied with the deal that was generated between AutoMax, Thomas Billings and I. I will most certainly recommend AutoMax and Thomas Billings to my family,friends and associates. All of the above applies to Mr. Gareth Graham Finance manager as well. Looking forward to a long business relationship with AutoMax and associates. Thank you Raymond E. Henson

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Response From: Automax Dodge Chrysler Jeep
Added: 3/18/2013 12:43:42 PM

Raymond, thank you for taking the time to write this wonderful review! Welcome to the Automax Dodge family; we are excited to impress you during future visits. Congratulations on your new vehicle; feel free to contact us if you have any further questions or concerns. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter
ryute1995
3/10/2013 4:30:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob BegleyRob Begley
Ashley BoswellAshley Boswell
Gareth GrahamGareth Graham
Kenny GuffeyKenny Guffey
Steven RadfordSteven Radford
Dale SmicklasDale Smicklas
Scott StaleyScott Staley
Courtney StilesCourtney Stiles
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Dodge Chrysler Jeep:

My wife and I had been looking at a jeep wrangler from another location. On a whim, we stopped in to the dealership, curious to see what they had in stock. We were greeted by Courtney and immediately were shown the same vehicle as what we were looking at. We discussed some pricing options and wanted to do some more research. Later, Courtney followed up with a call and some options, which promoted me to return that day. Not only did they meet our price, but we received enhanced warrantee coverage and beat the price of the competition. Later, we had issues with the new jeep, and dealership promptly handled everything with no issues. While there, I was curious about the large truck options. Their knowledge of the products and willingness to work with me allowed me to purchase both a Jeep Cherokee and a new Ram 2500 in the same day. Steve and Ken followed up with me on the truck when Courtney wasn’t available and was able to handle all my questions. Gareth in Finance was able to take care of all my paperwork quickly and without any problems. Ron and Ken were able to provide me some experience based knowledge on the trucks which convinced me that I was making the right deal. After talking with a Dodge dealership in Midwest City, (total incompetence) I was completely turned off of any dodge/jeep products. Automax Shawnee proved that it’s the dealership that matters. I WILL refer people to them from one on and when it comes time to purchase again, they will be my 1st choice.

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Response From: Automax Dodge Chrysler Jeep
Added: 3/11/2013 2:14:22 PM

Your review was an absolute pleasure to read! Thank you for taking the time to write such a detailed account of your experience with us. I'm happy to hear that we outshone the competition by providing you and your wife with our trademark excellent customer service. We look forward to helping you with future purchases and servicing appointments. If you haven't already, find us on Twitter and Facebook. We offer exclusive specials for our likers and followers.

Sincerely,
Dale Smicklas
General Manager
dsmicklas@automaxok.com

Twitter

Reviews 11-20 >>