Autonation Volkswagen Carlsbad

Awesome experience at Autonation. But I have to give Billy, our sales person, the biggest shoutout. He had been assisting me for 6 months with so much patience and kindness in helping But I have to give Billy, our sales person, the biggest shoutout. He had been assisting me for 6 months with so much patience and kindness in helping my husband and I find out dream car. Highly recommend this location (especially with having prior experience at various other VW dealerships). AutoNation rocks! More

Autonation Volkswagen out of Carlsbad was the best car buying experience i've ever had. Finding the car, buying the car, i flew down from Sacramento to purchase this car. The team had everything together buying experience i've ever had. Finding the car, buying the car, i flew down from Sacramento to purchase this car. The team had everything together and made it very smooth the entire time i was working with them. Thank you again! More

Great Service. Was in line to check in and immediately was greeted before I could turn my engine off! Was in line to check in and immediately was greeted before I could turn my engine off! More

This review is only about the service center, not the overall dealership, since I have limited experience with other areas of the dealership. While the service advisor seem to be doing his best, the overall dealership, since I have limited experience with other areas of the dealership. While the service advisor seem to be doing his best, the service center was understaffed, or the staff that was there was sitting around, not paying attention to customers (one girl was sitting there doing something on her cell phone that didn’t look like work). Despite having an appointment, I was left standing outside for 20 minutes, waiting for someone to come and check my car in. I had gone inside within a few minutes of arriving and was told someone would be outside to help me shortly. I waited about 10 minutes before someone came out, looked at me, told me someone would help me soon, and then walked away. After another 10 minutes, my husband went inside and then finally someone helped him. The pick up was a little smoother, but there was one employee In the service center to handle everybody waiting. I’m used to much higher levels of service at other (non-VW) dealerships so unless alternate VW dealerships are prohibitively far away, I will look for a different VW service center for future service needs. More

Dropped my car off for service and it was quite possibly the easiest repair I've ever done. They even found an issue with my door that I didn't know about it and fixed it! Pricing was fair and everyone was the easiest repair I've ever done. They even found an issue with my door that I didn't know about it and fixed it! Pricing was fair and everyone was very nice. I'll 100% be coming back here for any and all future service needs. Thank you! More

Excellent buying experience. We have no trouble recommending this dealership in purchasing your new Volkswagen. We have no trouble recommending this dealership in purchasing your new Volkswagen. More

We recently had a fantastic experience at AutoNation Volkswagen, and we couldn't be more thrilled with the service we received. The no-haggle pricing policy, along with the help of Cody and Linda, made Volkswagen, and we couldn't be more thrilled with the service we received. The no-haggle pricing policy, along with the help of Cody and Linda, made our car purchase a breeze. Cody and Linda's expertise and professionalism were remarkable. They took the time to understand our needs and provided valuable insights, ensuring we got the car we wanted without any hassle. AutoNation Volkswagen's commitment to customer satisfaction shone through thanks to their team. We left with a smile on our faces, knowing we made the right choice. We highly recommend AutoNation Volkswagen and look forward to returning for our future automotive needs. Kudos to Cody, Linda, and the entire team for making this experience exceptional! More

This service center is one of the best I've ever dealt with. Great customer service, the staff are friendly and knowledgeable. No hidden fees, the service reps tell.ypu upfront the cost and always stick with. Great customer service, the staff are friendly and knowledgeable. No hidden fees, the service reps tell.ypu upfront the cost and always stick to it. More

Jamie was very helpful, knowledgeable, patient, kind, and listened attentively to my needs and concerns. The service was great and I definitely recommend! Thanks, Jamie! listened attentively to my needs and concerns. The service was great and I definitely recommend! Thanks, Jamie! More

The sales consultant was very professional and easy to talk to. He wasn’t pushy at all which made the experience great. talk to. He wasn’t pushy at all which made the experience great. More