Aventura Chrysler Jeep Dodge Ram - Service Center

Service writer (Chris Brown) was good and tried to Service writer (Chris Brown) was good and tried to mitigate issues with the service manager.(Art) Damaged parts during the repair and tried to hide Service writer (Chris Brown) was good and tried to mitigate issues with the service manager.(Art) Damaged parts during the repair and tried to hide the fact that they replaced new parts without authorization. Art the service manager was ok for the first 3 years, then something happened and he became an xxx. Most of the time no one picks up the phone and can’t reach anyone. 2017 Dodge Viper More

took veh in for oil change ,advisor said it needed motor mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which were not needed More

they perform a oil change on my truck did not clean the area give it back dirty It was very clean went i got to the dealer area give it back dirty It was very clean went i got to the dealer More

Long Wait, while my car was outside finished. Took several minutes to simply apply coupon to bill. Not Friendly service for such a long wait.. several minutes to simply apply coupon to bill. Not Friendly service for such a long wait.. More

The steering was blocking and the technician reported that it was a tire and alignment problem, he made me spend $ 950 and I continued with the same problem, I decided to take the van to PLANET DODGE and that it was a tire and alignment problem, he made me spend $ 950 and I continued with the same problem, I decided to take the van to PLANET DODGE and there they fixed the problem, it was the steering pinion, They changed it and the matter was fixed. La direccion se estaba bloqueando y el tecnico informo que era problema de las llantas y alineacion, me hizo gastar $950 y seguia con el mismo problema, decidi llevar la van a Planet Dodge y alla me arreglaron el problema, era el piñon de la direccion, lo cambiaron y asunto arreglado. More

The service department isn’t professional or efficient. They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it More

I came in for an oil change and brakes. I was attended by Robert that was very professional and attentive. I was very pleased with my experience. Robert that was very professional and attentive. I was very pleased with my experience. More

I came in for an oil change, tire rotation, and inspection. The service was relatively quick. When I was given my car back, I noticed that my tires weren't rotated. The staff insisted that all work inspection. The service was relatively quick. When I was given my car back, I noticed that my tires weren't rotated. The staff insisted that all work had been completed but, I have a scratch on one of my wheels. After mentioning the scratch, they took my car back and switched it. When I left, I noticed a thumping coming from the front driver's side tire. A few days later I was able to return and the same advisor met with me. After checking, they realized that the bolts were not properly secured on that tire. This could have been a disaster but I'm glad it was a quick fix. This is the closest Dodge to my home but I am considering traveling elsewhere for better and safer service. More

Vine a hacer el cambio de aceite y fui atendida por Julio Nino, tuve una excelente atención, muy profesional, muchas gracias por tan buen servicio. Nino, tuve una excelente atención, muy profesional, muchas gracias por tan buen servicio. More

Battery failure Staff is always delighted to help and a pleasure to work with. Went in to fix my battery and had my car back in no time. Staff is always delighted to help and a pleasure to work with. Went in to fix my battery and had my car back in no time. More