Axis Chevrolet of Jersey City

Worse place to buy a car, I bought one and now I have to pay around 1700 in repair when I checked with another dealer, they have a sell an name SERGIO, this guy is a piece of xxxx I don’t want anybody have pay around 1700 in repair when I checked with another dealer, they have a sell an name SERGIO, this guy is a piece of xxxx I don’t want anybody have the same back experience. More

TERRIBLE CUSTOMER SERVICE! ! Made appointment the day before. Arrived car was not clean. No gas for test drive and they wanted me to fill out paper work before i drove it. Emp ! Made appointment the day before. Arrived car was not clean. No gas for test drive and they wanted me to fill out paper work before i drove it. Empty Gas Tank was part of the scam. Old Sales guy was a xxxxx! Beware!!!!!!!! More

TERRIBLE CUSTOMER SERVICE! ! Made appointment the day before. Arrived car was not clean. No gas for test drive and they wanted me to fill out paper work before i drove it. Em ! Made appointment the day before. Arrived car was not clean. No gas for test drive and they wanted me to fill out paper work before i drove it. Empty Gas Tank was part of the scam. Old Sales guy was a xxxxx! Stay away, this a scam dealership!!!!!!! Beware!!!!!!!! More

This dealership is a complete scam, and their sales team are employing fraudulent marketing practices. They list the price of a car online and then tell you there is an “adjusted market fee”. They had the are employing fraudulent marketing practices. They list the price of a car online and then tell you there is an “adjusted market fee”. They had the audacity to tell me that I should know better because the price was too good. I drove an hour to look at the car. I’m going to file a review with the bbb, because this was just straight up deceptive marketing and fraud. Avoid at all costs. The sales guy tried to say “that’s just the marketing department”. Shut this place down. More

The only good thing about this place with a salesman name Angel. He had as sold with a vehicle and we were ready to buy. Once we went to the office that's when we get turned off feom buying. They have employ Angel. He had as sold with a vehicle and we were ready to buy. Once we went to the office that's when we get turned off feom buying. They have employees that want to make smart comments like little kids. I would not recommend this dealership to anyone. More

George was excellent, I had a smooth transaction with finance everything went quickly, couldn’t ask for a better transaction 5 stars finance everything went quickly, couldn’t ask for a better transaction 5 stars More

My car has been there 3 days with no diagnosis yet. Car wasn’t even looked at for the first two days, possibly all three days as I was mot called to be updated. Car wasn’t even looked at for the first two days, possibly all three days as I was mot called to be updated. More

Had an online deal to buy a car from them. Obtained financing on my own and informed the dealer that I would be down to close the deal. I live 5 hours away. I had the deal in writing and have Obtained financing on my own and informed the dealer that I would be down to close the deal. I live 5 hours away. I had the deal in writing and have the email. I called and asked about the amount to finance and if the online deal is going to be honored. I was told yes by Bryonna, that they honor the online deal through Cargurus. I obtained the loan and the check was being mailed to me to take to the dealer. I got on the website to get the address to make the trip and the dealer had raised the price by $3000.00 in 2 days. So I called them. I was transferred multiple times and finally a "manager" got on the phone and said they are under no obligation to honor any online deals and that due to "market value" the price had gone up. Mind you, the price had dropped multiple times through the month of December, but miraculously after I got my loan the "market value" increased. There are numerous complaints about this dealership pulling the same type of fraudulent advertising. Stating they list it below market price to bring in buyers and then surprise them with "adjusted market values" added to their loan. I spoke with Carguru's who said it is illegal for this dealership to practice like this and to void deals that are already made. Carguru's is also filing a complaint as they have a contract with the dealership to make online deals for them. Now, I have a loan for a car that I DO NOT even have possession of. More

Ken, Paul, Joe and the whole team were super helpful to me. They saved CHRISTMAS!!! Even though they weren’t affiliated with my dealer, they were able to repair and get me my car back before Christmas. me. They saved CHRISTMAS!!! Even though they weren’t affiliated with my dealer, they were able to repair and get me my car back before Christmas. More

They never returned my inquiry. I do not recommend anyone to go to this dealership because they have very little respect for anyone with communication. I do not recommend anyone to go to this dealership because they have very little respect for anyone with communication. More