BMW Concord

I love the service folks at Concord BMW. My car is no longer under its original service contract and I have used other repair shops, but no one takes care of my car like Concord BMW. They ar My car is no longer under its original service contract and I have used other repair shops, but no one takes care of my car like Concord BMW. They are courteous, tidy, and thorough! Thank you, guys! More

BMW in concord is first class dealership. Great service, easy to schedule an appointment. And easy to drop your car off and easy to pick your car up too.and a special thanks to Joey Tiongson Great service, easy to schedule an appointment. And easy to drop your car off and easy to pick your car up too.and a special thanks to Joey Tiongson for his help and information. More

Lena was awesome. Very helpful, honest, and pleasant.. We would highly recommend her to others. Very helpful, honest, and pleasant.. We would highly recommend her to others. More

Got confirmation about the appointment, showed up and I was not even in their systems to start work. Service reception had no idea and was not able to quickly get me through. Only after talking to the mana was not even in their systems to start work. Service reception had no idea and was not able to quickly get me through. Only after talking to the manager, they took me in for the recall work More

BMW Concord is the best! My advisor Vitia Riche went above and beyond and was so helpful and patient with me! I appreciate her help!! My advisor Vitia Riche went above and beyond and was so helpful and patient with me! I appreciate her help!! More

Great customer service, great service over all. I have always had good experiences with Concord BMW. I have always had good experiences with Concord BMW. More

They did what they said they would do. The final bill was the same as the estimate. The final bill was the same as the estimate. More

We came in for our scheduled service and had such a pleasant experience! Victor was professional and friendly. A special thank-you for the little BMW toy car — my son was so happy, it absolutely made pleasant experience! Victor was professional and friendly. A special thank-you for the little BMW toy car — my son was so happy, it absolutely made his day! Also, the coffee in the waiting area was really delicious — such a nice touch! Highly recommend this dealership — always a great visit! More

Somehow, I expected better. My original quote over the phone for service did not coincide with the service department's notes on my service needs. It did not seem to matter that My original quote over the phone for service did not coincide with the service department's notes on my service needs. It did not seem to matter that my time was not an issue when I came in, expecting different results than what the service department had to offer. My travel time and convenience were not important issues to resolve, and my only course was to reschedule. More

I would like to share my EXCELLENT experience with Mr. Christian McClure at BMW Concord. He treated me and my family with great professionalism, friendliness, and politeness, making our experience very pl Christian McClure at BMW Concord. He treated me and my family with great professionalism, friendliness, and politeness, making our experience very pleasant and satisfying. He provided us with complete support from start to finish throughout the entire process of purchasing our new car. We are extremely happy and satisfied with our purchase and will definitely do business with him again. Thank you again, Christian. More