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BMW Concord
Concord, CA
1,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,061 Reviews of BMW Concord
May 01, 2025
Nice friendly good customer care enough great knowledge g customer service good ligening friendly service saticefied with enough knowledge treated nice explained everything for carat the end exielient custom customer service good ligening friendly service saticefied with enough knowledge treated nice explained everything for carat the end exielient customer service supportive More
by sukhdevsingh2828
Employees Worked With
Peter Stoumbos, Michael Heller, Alyce Phillips, Billy Billoo, Kris Mang, Raquel Riley, Jackie Gottlieb, Mark Salvoni, Victor Harris, Sheila Lane
April 27, 2025
I don't recommend the Concord BMW as a place to repair your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K miles! and telling me just like milk the spark plugs go bad!!! and 330$ for cabin filter on a car which hasn't been driven and doesn't need a cabin filter replacement, therefor refuse to reset the service alert just because of that! I understand the car dealers are always expensive but this is Highway robbery. There is a recall on my car since last year which they refused to deal with and telling me that the part is not available yet which makes BMW an unsafe car to drive! Lastly the oil change shouldn't take the whole day specially when it was the 7:00am appointment! More
by Khossrov
Employees Worked With
I don't see the name here, if you are interested you can check the files at the stealership!
April 26, 2025
We have received excellent service at Concord BMW. Our service rep, Felipe Maranda, was courteous, helpful and answered our questions. Our vehicle was ready on time and had been washed and vacuumed b Our service rep, Felipe Maranda, was courteous, helpful and answered our questions. Our vehicle was ready on time and had been washed and vacuumed before we picked it up. More
by Rhwells
Employees Worked With
Felipe Maramba
April 17, 2025
Excellent, Professional, Courtesy, and pleasant to be accepted as part of the BMW Family in Concord. The price was commendable for service and the work exceptional and clean. Washed my vehicle also. accepted as part of the BMW Family in Concord. The price was commendable for service and the work exceptional and clean. Washed my vehicle also. More
by leroy1h
Employees Worked With
Felipe
April 12, 2025
Excellent service, thanks to Tia. Regular maintenance included video walk around of inspection plus printout of alignment before/after. Responsive, easy to have rides arranged. Regular maintenance included video walk around of inspection plus printout of alignment before/after. Responsive, easy to have rides arranged. More
by epfrancik
Employees Worked With
Tia
April 11, 2025
Vitia was extremely helpful and offered every solution possible to fix my minor issues. Will definitely come back and work with this service department & every single worker. From the greeters, to car loa possible to fix my minor issues. Will definitely come back and work with this service department & every single worker. From the greeters, to car loaner associates. More
by douglas_jovel
Employees Worked With
Vitia
