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BMW Concord

Concord, CA

4.7
1,091 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,091 Reviews of BMW Concord

August 09, 2025

Victor is very nice and my car was done as promised I always bring my car there for service, Good customer service 👏 More

by Bexamanciobex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Report | Print
August 08, 2025

The service team was very professional and took care of everything in a timely fashion. More

by Sara C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba
Report | Print
August 01, 2025

The process was convenient with the Lyft option. Service was completed within the same day, as promised, and communication from Vitia was excellent. More

by Merrickp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Report | Print
Aug 01, 2025 -

BMW Concord responded

Hi Merrick, we’re glad to hear Vitia provided excellent communication and your service was completed swiftly. Thank you for choosing BMW Concord and for sharing your positive feedback.

July 25, 2025

Very professional,nice Amazing people to deal with they took care of my car and got me leaving with a happy smile More

by Hugaisali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with vitia and Ryan really amazing people
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Jul 28, 2025 -

BMW Concord responded

It's awesome to hear our team took excellent care of your BMW! Thank you for choosing BMW Concord. We are here if you need anything else. Take care!

July 21, 2025

The service department responded to questions &gave a full account at approximate cost & timeline of service. Felipe Maramba was outstanding as my service rep. He always made me feel as though I came fir More

by salzigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba. A 5 Star employee went out of his way to provide me with excellent communication, listening & responding to questions, timelines, loaner needs ( at last minute) and overall a
Report | Print
Jul 22, 2025 -

BMW Concord responded

Thank you for your confidence in Felipe and the team! It is gratifying to know that they take such great care of their customers. We appreciate your business and look forward to serving you again at BMW Concord!

July 20, 2025

The BMW dealership and service department is top notch. Christopher was proactive and very available. He quickly responded and acted on all of my questions and concerns. The customer service there is the More

by jecarring23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Nedes
Report | Print
Jul 22, 2025 -

BMW Concord responded

Thank you for sharing your confidence in Christopher and the BMW Concord team! Safe travels until next time!

July 20, 2025

Fast, friendly efficient service. Was kept informed of progress and vehicle delivered as was promised More

by jkmaca10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Report | Print
Jul 22, 2025 -

BMW Concord responded

Thanks for choosing BMW Concord and for sharing your kind words with our team!

July 19, 2025

Excellent service experience. From dropoff to pickup, the entire service crew, especially Victor, were efficient, organized, helpful, thorough, informed and good communicators. More

by kmashop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jul 22, 2025 -

BMW Concord responded

Thank you for the great review of BMW Concord! We appreciate your business and we will pass along your feedback to Victor and the team. Have a wonderful day!

July 13, 2025

Vitia from the service department was professional, friendly, and easy to talk with. She was thorough with updates. More

by kc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Report | Print
Jul 14, 2025 -

BMW Concord responded

We are honored to receive your support. Thank you! - Vitia and the BMW Concord Team

July 12, 2025

Miguel Alvarez is a very professional service rep and makes alot of effort to listen to my concerns and stays in constant contact with me. More

by apalmer56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarez 5 stars
Report | Print
Jul 14, 2025 -

BMW Concord responded

We are thrilled that Miguel and our team made such a great impression! Thank you for choosing BMW Concord and for highlighting his attentive and communicative service.

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