BMW Concord

Francis was very professional and kept me up to date on the work being done. I felt well taken care of for sure. Service was great! the work being done. I felt well taken care of for sure. Service was great! More

Good service, easy to work with Francis Dejesus, very friendly and professional. All guys a positive, working with smile. friendly and professional. All guys a positive, working with smile. More

Mursal Gopal assisted me in leasing a new BMW SUV. Her service was outstanding. I had several questions over a period of several weeks, and she answered every one of them clearly, knowledgeably and im Her service was outstanding. I had several questions over a period of several weeks, and she answered every one of them clearly, knowledgeably and immediately. She was happy to discuss several alternatives I was contemplating and helped me make a final decision I was happy with. She was gracious at all times, and dealing with her was a pleasure. More

BMW Concord staff are professional and courteous. They treat you fairly. They do not sell unnecessary services. They treat you fairly. They do not sell unnecessary services. More

Nice friendly good customer care enough great knowledge g customer service good ligening friendly service saticefied with enough knowledge treated nice explained everything for carat the end exielient custom customer service good ligening friendly service saticefied with enough knowledge treated nice explained everything for carat the end exielient customer service supportive More

I don't recommend the Concord BMW as a place to repair your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K miles! and telling me just like milk the spark plugs go bad!!! and 330$ for cabin filter on a car which hasn't been driven and doesn't need a cabin filter replacement, therefor refuse to reset the service alert just because of that! I understand the car dealers are always expensive but this is Highway robbery. There is a recall on my car since last year which they refused to deal with and telling me that the part is not available yet which makes BMW an unsafe car to drive! Lastly the oil change shouldn't take the whole day specially when it was the 7:00am appointment! More

We have received excellent service at Concord BMW. Our service rep, Felipe Maranda, was courteous, helpful and answered our questions. Our vehicle was ready on time and had been washed and vacuumed b Our service rep, Felipe Maranda, was courteous, helpful and answered our questions. Our vehicle was ready on time and had been washed and vacuumed before we picked it up. More

Best service from Skyler. Personable and very knowledgeable. Awesome! Cat was done earlier than expected. Great job as always. Personable and very knowledgeable. Awesome! Cat was done earlier than expected. Great job as always. More

Very organized process. Follow up was timely and courteous. Informative communication and timely completion of work. Follow up was timely and courteous. Informative communication and timely completion of work. More

Excellent, Professional, Courtesy, and pleasant to be accepted as part of the BMW Family in Concord. The price was commendable for service and the work exceptional and clean. Washed my vehicle also. accepted as part of the BMW Family in Concord. The price was commendable for service and the work exceptional and clean. Washed my vehicle also. More