BMW North Scottsdale

BMW North Scottsdale
18018 N. Scottsdale Road
Phoenix, Arizona 85054

Sales: 18002879465
Service: (480) 538-3900

Manufacturer: BMW

Most Reviewed Employees
Chris Hodge Chris Hodge
Service Advisor
Charlie Scott Charlie Scott
Sales
Frank Nyrkkanen Frank Nyrkkanen
Finance Manager
James Butler James Butler
Delivery Manager
Brad Reicks Brad Reicks
Sales
Brian Iverson Brian Iverson
Service Advisor
Jerry Peyman Jerry Peyman
Sales
Jeff Wieland Jeff Wieland
Service Manager
Kevin Pederson Kevin Pederson
Sales
Logan Carter Logan Carter
Service Advisor
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Dealership Amenities
After Hours Drop-Off
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM

Twenty-Four Month Rating: 4.7/5
172 Reviews
BMW North Scottsdale

Overall Score: 5 Star Rating4.7



About BMW North Scottsdale
Certified: BMW North Scottsdale
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, BMW North Scottsdale has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About BMW North Scottsdale
We appreciate your interest in The Ultimate Driving Maching and BMW North Scottsdale!

BMW is a company committed to ideas that enhance every aspect of the driving experience. We at BMW North Scottsdale are equally committed to making your ownership experience as pleasurable as possible.

We are thrilled that you have come here to this unbiased site to see what is being said about us and how we compare to others in the area.

It's all a part of the superior value and quality that comes with BMW ownership, especially at BMW North Scottsdale - the valley's #1 BMW Dealer.

Don't buy a BMW until you have shopped BMW North Scottsdale.

Don't service your BMW until you have experienced BMW North Scottsdale.

1-800-287-9465



vperrotti@mac.com
8/9/2011 11:59:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Backman

My Review of BMW North Scottsdale:
These people are pros. I love my car. I have had Steve as my dealer contact for years. He has kept my car in great shape.

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jeziorm
8/5/2011 12:08:12 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cramer

My Review of BMW North Scottsdale:
I'm very impress with the dealership and specifically with the way Peter Cramer does his work. His customer skills and orientation are the best I have ever seen in any dealership, he is very friendly, knowledgeable and make you feel welcome. I purchased older car but the whole experience made me feel like I was buying top of the line model. During the whole sales process Peter demonstrated exceptional communication skills, attention to details and great driving skills which did help to show the car in the best light. He was very honest showing the condition of the car and helped me to decide on the purchase even I live 2000 miles away and flew to Scottsdale to pick up the car. It was great experience, adventure driving the car back and I had a great time doing this thanks to Peter Cramer and the whole team at Scottsdale BMW. When I'm ready to buy another BMW I will do that there and hopefully with Peter Cramer help, thank you.
Marek
Columbus, OH

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walther01
7/31/2011 7:13:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ashley Norton

My Review of BMW North Scottsdale:
I would recommend seeing Ashley for a new BMW. She made the transaction very easy to get into and at the end of the day I was very please by the service level that I received from them.

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jcovault@gmail.com
7/31/2011 1:32:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Key

My Review of BMW North Scottsdale:
Todd Key was phenomenal. He was able to answer all of my questions and helped me to find the perfect car. My wife and I couldn't be happier.

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Carmen grove
7/27/2011 1:03:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Iverson

My Review of BMW North Scottsdale:
This is my third BMW since 2003 - love the service that comes with the car! --customer service is outstanding!! One of the main reasons I love my BMW 's

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gkarma31
7/27/2011 11:32:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Caplan

My Review of BMW North Scottsdale:
Dan was very helpful and took his time explaining everything to me in great detail. This was the first time I had purchased a car on my own. He explained the car in detail, as well as reviewed all my financing options. I was comfortable and never felt I was being taken advantage of as a single female. I was also new to the area and he gave me several suggestions of places to visit and fun things to do. I was extremely impressed with everyone I encountered at BMW North Scottsdale and highly recommend anyone give them a chance.

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mikelbrown@att.net
7/25/2011 8:14:45 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Rasen

My Review of BMW North Scottsdale:
Eric is very professional and efficient. He always explains my options and makes sure I undertand. The work is performed in a timely manner and if there are any issues (seldom), they are quick to address them.

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Linda Bailey
7/25/2011 3:46:49 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Backman

My Review of BMW North Scottsdale:
The service was excellent and Steve Backman was of great
assistance. The work that was required for my auto was explained to
me. The amount of time required for the necessary repairs as well as the
estimated cost of these repairs was also provided.

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imsy
7/18/2011 3:47:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Rasen

My Review of BMW North Scottsdale:
My experience with the service department of BMW North Scottsdale was exceptional. From the time I arrived, I was greeted by friendly technicians & all vehicle issues were clearly documented & read back to me to make sure everything was covered. In particular, Eric Rasen should be singled out for his overall knowledge, attention to detail & personal interest in making sure that all my vehicle issues were properly addressed. I would highly recommend BMW North Scottsdale for their excellent service department.

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2004-4myuse
7/15/2011 4:19:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Rasen

My Review of BMW North Scottsdale:
Eric was very honest and informative in helping me to decide to have work done on my X5. Have always dealt with him and he's always on target with his job.

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