BMW Of Columbia

Great customer service and fast! Thank you for taking care of my cars needs. Will return Thank you for taking care of my cars needs. Will return More

Representative was very pleasant, knowledgeable, willing to assist and caring. We received wonderful and Great service during our visit to assist and caring. We received wonderful and Great service during our visit More

Tony in the service department is always informative and friendly. I appreciate his honesty and willingness to listen and help. friendly. I appreciate his honesty and willingness to listen and help. More

I have needed frequent service in '23 but BMW of Columbia has made the process transparent and coinvent. I enjoy working with Mark Dickson and continue to look forward to being a BMW of Columbia customer. has made the process transparent and coinvent. I enjoy working with Mark Dickson and continue to look forward to being a BMW of Columbia customer. More

Terrible timeliness, a basic service was supposed to be done by noon after leaving car at 9:30 am and it wasn't ready until 4:30. This wrecked my day and the following day as I tried to give them more busi done by noon after leaving car at 9:30 am and it wasn't ready until 4:30. This wrecked my day and the following day as I tried to give them more business by having my wife's vehicle serviced as she received notification it was that evening. When I asked to keep the loaner and bring her car for service, you would have thought I asked for a bar of gold. They were not helpful whatsoever, made zero attempts to problem solve and just said no and to gave her call and schedule a service and wait another 5-7 days when they may have another loaner available even while I already had one. Then via there text app they "informed" me there was a $139 charge if I didn't return the loaner "on time." This not the the level of customer service I expect from a premium brand. It felt like a premium brand being serviced by Yugo. I will no longer be using BMW of Columbia. I'd rather drive to Augusta or get a different car. More

Excellent service, precise and courteous customer service! Will return for more service in the future service! Will return for more service in the future More

Very professional and attentive staff and crew especially Austin. I would recommend this dealership to family and friends Austin. I would recommend this dealership to family and friends More

The service department is always very friendly and helpful. I really appreciate the updates I receive about my vehicle. helpful. I really appreciate the updates I receive about my vehicle. More

Oil change special: wait a little long but worth it. The technician sent the video of car inspection, which was very nice. Thanks for the complimentary car wash! The technician sent the video of car inspection, which was very nice. Thanks for the complimentary car wash! More