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BMW of Arlington
Arlington, TX
898 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 898 reviews
May 01, 2024
Everyone was very courteous and professional. Sovann did an excellent job in handling all of my service needs. She went above and beyond in customer service. Sovann did an excellent job in handling all of my service needs. She went above and beyond in customer service. More
by gloriahncck
Employees Worked With
Sovann
Helpful May 01, 2024
Friendly people, clean facility, prompt in and out service, honest, professional, courteous, respectful, visually appealing service, honest, professional, courteous, respectful, visually appealing More
by debwoody
Employees Worked With
Christian was my service manager not Marcus
April 26, 2024
I told them when I brought my car in that I needed total financing on the repairs then I get there and y’all hit me for 600 and something dollars we’re having to finance then it’s obvious I didn’t have the financing on the repairs then I get there and y’all hit me for 600 and something dollars we’re having to finance then it’s obvious I didn’t have the money so why do you ask for a down payment And I know they say it’s all up to Sunbit will you and Sunbit need to get together and you get this straightened out? More
by dogears73
Employees Worked With
Ken Moore, Marcus Gibbons
April 21, 2024
Had a great experience getting service here today. As soon as I arrived, someone was there to help. Pricing is better than any dealer in the dfw Area. Service was second to none. As soon as I arrived, someone was there to help. Pricing is better than any dealer in the dfw Area. Service was second to none. More
by R Wallican
Employees Worked With
Myron Mott
April 21, 2024
I have used this dealership exclusively for approximately 10 years. I greatly appreciate the professionalism of the service department. They, collectively, provide all the information I need to make decision 10 years. I greatly appreciate the professionalism of the service department. They, collectively, provide all the information I need to make decisions regarding the reliability of my BMW. They are friendly and respectful. More
by pjdeeds@sbcglobal.net
Employees Worked With
Christian, Roy
April 19, 2024
Very unpleasant experience. No customer service at all. My rep, Kailey was very nonchalant. I’m standing there and she’s on the phone. It wasn’t until I spoke the words ‘ what’s No customer service at all. My rep, Kailey was very nonchalant. I’m standing there and she’s on the phone. It wasn’t until I spoke the words ‘ what’s going on’ before she gave me an explanation. My vehicle is driving differently. More
by Barbara.Armstrong26
Employees Worked With
Kailey
April 18, 2024
Overpriced service , good quality , good customer service The scheduling and loan car process is a breeze. Service advisor is efficient. Communication is through texting, without personal touch. Costumers The scheduling and loan car process is a breeze. Service advisor is efficient. Communication is through texting, without personal touch. Costumers have to assume the service is not completed if there is no call even at the end of the day. Final bill is different from the estimate by a big margin. More
by Neurophysio
Employees Worked With
Myron
