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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.3
911 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 911 reviews

June 06, 2024

Very helpful and professional they kept me in the loop while my vehicle was being serviced More

by Grantshelliesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Helpful
June 06, 2024

The group is professional and service oriented. They all have great sense of humor too! More

by dweir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Jun 07, 2024 -

BMW of Arlington responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 01, 2024

Outstanding workmanship and superb customer service! They all find the time to for me in even on very short notice. Mr Myron Mott is the best service advisor that I’ve ever encountered in my BMW owner More

by Jbmccall0469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Mott
Report | Print
Jun 03, 2024 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 25, 2024

Great service from the moment I pulled in and left. I was greeted by the service persons and he walked me through the process and ensured all was taken care of. More

by pete.larose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
May 28, 2024 -

BMW of Arlington responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 21, 2024

Service department was kind and curious. Provided good information and feedback. Honest about the process. More

by SKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Marcus Gibbons
Report | Print
May 22, 2024 -

BMW of Arlington responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 17, 2024

I received an excellent offer for oil change and an air filter. After which my car was washed and cleaned very nicely. My son was very pleased with the results More

by angelclerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
May 22, 2024 -

BMW of Arlington responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 15, 2024

I was very satisfied with the service at BMW of Arlington. Christian Carr - service advisor took very good care of me and my vehicle More

by NOELDE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carr
Report | Print
May 17, 2024 -

BMW of Arlington responded

We're delighted to learn about your positive experience and the great assistance provided by Christian! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 15, 2024

I have been taking my 528I to this exact BMW dealership service dept. for many years and have spent thousands of dollars with them . Unfortunately yesterday I was hit with a snag regarding the noise I have More

by Geo B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian and Vun
Report | Print
May 17, 2024 -

BMW of Arlington responded

Thank you for bringing this to my attention. I apologize for this negative service visit experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at cnguyen@bmwofarlington.com. I look forward to speaking with you. Chuong Nguyen, Service Director

Helpful 1
May 10, 2024

Bad service I have 2 bmw I will never come back to this dealer again. More

by ashgo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Gibbons
Report | Print
May 14, 2024 -

BMW of Arlington responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 10, 2024

The car buying experience was smooth and quick. Upon arrival Haime had our paperwork ready to go. Highly recommend this salesman. More

by Mrs Gwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
May 15, 2024 -

BMW of Arlington responded

It's fantastic to hear that your car-buying experience with Haime was smooth, quick, and efficient. Having the paperwork ready upon arrival is a great touch that can streamline the process. Thank you for recommending Haime as a salesman. We're here to help and ensure your satisfaction with your new car!

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