BMW of Arlington

I went into the dealership just curious to see what MINI was all about in search for a new car. I left the dealership on day one incredibly surprised and pleased with not only the MINI but the attention and was all about in search for a new car. I left the dealership on day one incredibly surprised and pleased with not only the MINI but the attention and friendliness of this dealership. Mr. Darrough was so helpful and found a car within a matter of minutes that fit the description of what I wanted in my car. He offered a great deal for it but never once pressured me into the sale. After doing my research and checking out all my options I came back to this dearlership and Mr. Darrough. They were unlike any other dearership I came across in my hunt. They were invested in finding the right car for me and not just a car to make the sale. He made the whole car-buying experience easy and painless. When I picked my car up, it was in perfect condition; brand new, perfectly striped and tinted, and completely spotless. He helped me set up the features in my car and made it very clear if I had any questions to call. He has since checked on me several times to make sure I'm still pleased and I am! I love my MINI; I can't help but smile when I get in it. I have and will continue to recommend this dealership to others. It was a great experience and I am very pleased with how it all turned out! More

My love affair with Mortiz MINI began about seven years ago. Several times a year I would visit and test drive my dream car - the MINI Cooper. As new models of the car were released I would stop in, test ago. Several times a year I would visit and test drive my dream car - the MINI Cooper. As new models of the car were released I would stop in, test drive, talk to a sales representative, and then plan my next visit. I even convinced my father to buy one just so I could go with him to test drive it. Each and every time I visited Moritz MINI I was treated with extreme care. There was never overt pressure from the sales reps; they were simply happy to help me live out my dream (if even for a half hour). It became a little like the TV show "Cheers" where I played the role of Norm. Seven years and an act of God later (my car was totaled in a hail storm in Dallas), I walked into the dealership once again with my dream car staring me in the face. Samantha was amazing! We talked about my options: what I was looking for, the type of car that best suited me (including my finances), and what my timeline was. Throughout the entire process, Samantha listened to my needs and wants, innately found vehicles that matched my personality, and patiently waited through the process that is insurance claims. She was encouraging of my choices, and kindly entertained my energy-driven four-year-old son while we were in the dealership. She protected my interests and genuinely shared in my joy when I picked up my new MINI Cooper! I also want to express my happiness with the BMW Finance department. Kim Green was thorough in his explanations of additional packages/options, but did not apply undue pressure (as you so often encounter at car dealerships) to add to my car purchase. I have been a walking MINI ad for almost a decade and will continue to support not only the brand, but also Moritz MINI as a world-class, family friendly, and genuinely thoughtful dealership! Congratulations Samantha and Moritz MINI - well done! More

I went in to test drive a Mini Cooper S Hardtop while my husband and I were in Arlington for a Rangers game. I didn't expect to find the exact car I wanted on the lot, so I was very surprised to find the c husband and I were in Arlington for a Rangers game. I didn't expect to find the exact car I wanted on the lot, so I was very surprised to find the car I ended up with (there were only two things missing from this car that were on my "dream car"). I decided those were not deal-breakers, though. We dealt with Timothy through this whole process, and he was very helpful and friendly even though I probably called him every day. Other than a small snafu when we couldn't find the title for our trade-in, the whole process went very smoothly from start to finish. I would recommend this dealership to anyone. More

Excellent service, friendly, and courteous. No pressure. We gave Timothy (TD) our specs and he found one with our 4 "must-haves": model, color, engine, and sun-roof. We didn't think we were going to like We gave Timothy (TD) our specs and he found one with our 4 "must-haves": model, color, engine, and sun-roof. We didn't think we were going to like the White Roof, but it met every other requirement. After a quick test drive, we bought it that very same night. More

The staff at Moritz Mini were beyond excellent at helping me get THE MINI that I had dreamed about since they came out in America in 2002. I didn't have any haggling to do with them. they brought the car in me get THE MINI that I had dreamed about since they came out in America in 2002. I didn't have any haggling to do with them. they brought the car in from another dealership, taught me the cool features, and I have been in heaven since then. More

My wife is a longtime customer of Moritz Cadillac, so when it came time for me to buy another car, she recommended Moritz. I found a car on the Internet, and Joey Edwards promptly contacted us and set u when it came time for me to buy another car, she recommended Moritz. I found a car on the Internet, and Joey Edwards promptly contacted us and set up a time to drive the car. We completed the entire process from arrival to driving away in my BMW in about four hours, with no pressure and total professionalism. More

John was an outstanding sales person! He turned an experience I wasn't looking forward to, into a great experience. Will recommend him to all! experience I wasn't looking forward to, into a great experience. Will recommend him to all! More

James Cuevas was a very friendly, personable and helpful salesman. He was always available to address my questions or to meet with me. Also, he made me and my daughter feel welcome and greatly appreciated salesman. He was always available to address my questions or to meet with me. Also, he made me and my daughter feel welcome and greatly appreciated. As a matter of fact, it was so cold in the dealership that me and my daughter could not endure it, so James offered us two jackets. We borrowed his jackets and continued our business as usual. From day one, he was polite and cordial. Like most people, I don't like the car buying experience, but this purchase was.a very pleasant experience. Thanks to James.... More

Excellent overall experience!! Friendly, straightforward, minimal pressure, courteous service. I filled out the credit from online and was accepted, and took the car I wanted for a test drive. I loved the ca minimal pressure, courteous service. I filled out the credit from online and was accepted, and took the car I wanted for a test drive. I loved the car but wanted to think on it overnight. Brian allowed me to take the car home and gave me a reduced price to contemplate. I bought the car very soon after that night. More