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BMW of Arlington
Arlington, TX
1,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,155 reviews
June 20, 2012
went to Moritz BMW dealership for a service met Doug and he was so very nice. He said he could put me in a late model 5 series I said go for it, I'm driven a newer 5 series. Doug is a great guy and a great he was so very nice. He said he could put me in a late model 5 series I said go for it, I'm driven a newer 5 series. Doug is a great guy and a great salesman please ask for him when you go to Moritz BMW you want regret it. Doug is a guy who truly enjoy's his job. More
by sheilacash25
Employees Worked With
Doug Mayberry
June 18, 2012
I had a not so pleasant experience at another BMW dealership and was a little skeptical when going to Moritz. I was pleasantly surprised by every aspect of my treatment at Moritz! James Cuevas was dealership and was a little skeptical when going to Moritz. I was pleasantly surprised by every aspect of my treatment at Moritz! James Cuevas was extremely attentive and laid back in his sales approach. He took the time to instruct me on the car's features and programmed my cell phone into the bluetooth. I would not hesitate to recommend James or Moritz to anyone looking to purchase a new or used car. James' customer service has already exceeded my expectations and I have only had the car for two weeks! Fabulous car buying experience! Julie Plowman More
by colleyvillekuli
June 15, 2012
I buy a car on avg. every 2 yrs. This was the best experience. Samantha was responsive but not pushy and helped me understand the benefits of my mini countryman; in fact was the first salesperson I a experience. Samantha was responsive but not pushy and helped me understand the benefits of my mini countryman; in fact was the first salesperson I allowed to show me the full feature set as I usually can't stand the sales person mid-way through the deal. Samantha is great at reading her customers and communicating information that matters to them. The financing experience was also easy and pleasant. The finance mgr seemed more like an adviser than a "shark". Thanks to Samantha and Moritz for an experience I'll be back for. More
by harmoned
Employees Worked With
Samantha Miller
June 14, 2012
My husband and I inquired online on the Certified Pre-Owned BMW's in stock. I was contacted the next morning from Joey, and was so very impressed with the speediness of the process! I have never ha Pre-Owned BMW's in stock. I was contacted the next morning from Joey, and was so very impressed with the speediness of the process! I have never had a more enjoyable and quick (and painless!) experience with a dealership in the past! I truly am very happy with our new purchase, and will continue to use Moritz Group in my future purchases! You can be guaranteed that referrals will come your way! Excellent customer service, great knowledge with your sales force, and it shows that everyone really loves what they do at the BMW dealership in Arlington! Thank you! Jennifer and Gary Mandelbaum More
by manycolouredhalo
Employees Worked With
Joey Edwards
June 14, 2012
Mike Allen made our visit from out of town quick and easy. Everything was ready to be signed and delivered when we arrived. I would definitely recommend this dealership. Great, friendly service from eve easy. Everything was ready to be signed and delivered when we arrived. I would definitely recommend this dealership. Great, friendly service from everyone we encountered. Thank you very much! More
by HoltmanCrew
June 14, 2012
Jonathon Johnson made the buying process simple and efficient for us. My wife and I found a white 5 series from the massive selection at Moritz and could not be happier with our purchase. Jonathon was efficient for us. My wife and I found a white 5 series from the massive selection at Moritz and could not be happier with our purchase. Jonathon was both informative and helpful in our buying decision. He also exhibited honesty and transparency throughout the entire experience. I intend to give him a ring on our next BMW as well! More
by Tony9121
Employees Worked With
Anthony Petrunin
June 13, 2012
The buying experience was truly extraordinary. TJ and the sales manager both worked with us to demonstrate all the terrific technology and features of our new Mini Coupe. The followup from the dealership has sales manager both worked with us to demonstrate all the terrific technology and features of our new Mini Coupe. The followup from the dealership has certainly been above-and-beyond. More
by slriehm
June 12, 2012
I recently purchased a 1 series coupe from Moritz and could not have asked for a better experience or better service. James Cuervas helped me initially and was patient, friendly & concerned with find could not have asked for a better experience or better service. James Cuervas helped me initially and was patient, friendly & concerned with finding the perfect car for me and my needs. Since he was going to be out when I wanted to purchase a car, he generously offered to share my information with John Brunson. When I returned to Moritz, John greeted me warmly and let me test drive the car I was interested in right away. John was committed to helping me purchase the car and was dedicated to doing everything he could to get me a good financing rate, trade in value and a great car. After having experience at other dealerships with aggressive salesmen, I was pleased with how nice and understanding John was throughout the entire process. Part of purchasing a BMW involves going to that same dealerhsip for maintenance, and I knew by dealing with John and how great he was at his job that I was making a good choice by purchasing my BMW from Moritz. Overall, I honestly could not have asked for a better car buying experience than the one I received at Moritz from John & James. They both understood what I was looking for and worked hard to make sure I walked away with the BMW I wanted. If all the service personnel is as accomodating and nice as John & James, Moritz is a great place to purchase a BMW and for service. More
by NMK6
Employees Worked With
John Brunson
June 09, 2012
Jordan Couch was outstanding to do deal with. He was very knowledgeable and honest with us. But, most important, was his "want to please" attitude. I found the car on the internet and he responded to very knowledgeable and honest with us. But, most important, was his "want to please" attitude. I found the car on the internet and he responded to my inquiry immediately with all my questions answered. Jordan runs to get things done instead of walking. He explained the BMW 535i in great detail. After we decided to purchase the car, Jordan walked around the car with me, I showed him what I was not happy with. Everything was fixed and MORE to my satisfaction. ANd we even got it before it was promised. When we picked up the car, Jordan spent a great deal of time helping me set up my bluetooth and navigation system. Which was soooooo appreciated. He also showed and explained all the other bells and whistles. Jordan also offered me to call him anytime I have a question or concern about the car. Jordan is a true asset to the Moritz Team. One satisfied customer, Pam Farha More
by pamfarha
Employees Worked With
Jordan Couch
