BMW of Arlington

I just bought my second car from Mortiz BMW. For the second time, I dealt with John Brunson. Much like the first time, he was fantastic. He is extremly knowledgeable about the BMW product. He is frie second time, I dealt with John Brunson. Much like the first time, he was fantastic. He is extremly knowledgeable about the BMW product. He is friendly and doesn't pressure you to make a decision. I called John about a month and half before I purchased a vehicle and he provided many with numerous options until I found one I liked and could afford. He is top notch. More

My wife and I came by a month ago to see about upgrading her 09 335i convertible. We met with David Decker and Joe Blakely, they both spent time with us and gave us the attention we have not experienced wi her 09 335i convertible. We met with David Decker and Joe Blakely, they both spent time with us and gave us the attention we have not experienced with other vehicle purchases. David "with no pressure at all" went through all the options and offered us several suggestions and solutions. After quick dialog my wife and I agreed to order a new one built to our specs. David was very thorough and placed the order, followed up every week with updates via email, call and text. David was do generous with his time and upon delivery of our vehicle and the trading in he also informed us that the remaining warranty of our trade-in had value and we could claim it with our Odometer statement with the ones that sold it to us at a prorated amount (No telling how many vehicles i have bought warranties for that were just lost?). I could not say more about this dealership, from the top down this dealership and the sum of its people are amazing. They successfully made this experience one that we will always remember. I sincerely recommend this dealership. Jerry Vickers More

In the spring of this year I happened to be driving past the mini dealer during one of my business sales calls. For some strange reason I wanted to go inside and find out more about The Countryman. I can' the mini dealer during one of my business sales calls. For some strange reason I wanted to go inside and find out more about The Countryman. I can't even remember when I first saw it but I was sold with the four doors and space for my kids. When I arrived, Marco Lopez helped me just walk though the basics of the car and showed me how straight forward it was to customize my dream car. I explained I was no where near ready to purchase but probably in 4-6 months. Almost to the day, four months later I come back to the dealership ready to design my car. Unfortunately, Marco was busy and that is when he introduced me to Brian McNulty. We actually went though the same process that I did with Marco but it was funny to me how I changed my mind on several items I had said no to before. Brian was extremely patient with my ADD thought process and explained in detail what the features and benefits were allowing me to make the ultimate decision. After probably the longest wait since childbirth, my car arrived and Brian called to just make sure of the final details. I specifically asked for a union jack flag to be placed on my side mirrors and sunroof but selected the option of chrome everything else on my car. Brian made sure to ensure those items were exactly what I wanted probably to ensure that there was no buyers remorse. When I arrived to pick up my car and saw it sitting in the show room, I was floored because it almost didn't seem real. After all the boring financial stuff, Brian walked though every detail of what I needed to know about my vehicle. Needless to say, I had a wonderful experience with not one motor advisor but two! Thank you for everything! More

Brian McNulty was professional, knowledgeable and pleasant to work with. Marco Lopez also assisted in the purchase of the vehicle. Everyone we encountered at the dealership was pleasant and informa pleasant to work with. Marco Lopez also assisted in the purchase of the vehicle. Everyone we encountered at the dealership was pleasant and informative. More

From the moment I walked in, I was greeted with a smile and warmth. John responded to the call immediately and was friendly also. We walked outside in the blazing heat and John patiently showed me the vehi and warmth. John responded to the call immediately and was friendly also. We walked outside in the blazing heat and John patiently showed me the vehicle I was interested in. Although the first vehicle was out of my price range, I was still impressed. We drove around to the next vehicle and was equally impressed. I asked if there were any incentives offered and was told no because the vehicle was "in demand" (probably not the exact words, but basically what it boiled down to). The entire process was stress free and actually enjoyable until I was sent to the "business office" and I realized I was actually buying the vehicle! Kim was friendly also and made the "signing on the dotted line" as painless as possible. This is my second time purchasing a vehicle from this dealership and highly recommend it to my family and friends. More

Tony was not only extremely knowledgeable and professional, but was incredibly patient since I changed my mind three times as to which car I would lease. He is an excellent representative of Mor professional, but was incredibly patient since I changed my mind three times as to which car I would lease. He is an excellent representative of Moritz BMW. Diana Cupp More

My experience at Moritz MINI in Arlington was exceedingly stress-free ever since my initial call. I was fortunate to reach Samantha Miller who was immensely thorough and proved to love the MINI as much as t stress-free ever since my initial call. I was fortunate to reach Samantha Miller who was immensely thorough and proved to love the MINI as much as the buyer. My price point was imperative and Samantha immediately introduced me to the concept of ordering my MINI and only paying for the accessories I seek. I waited close to two months, but during this time Samantha answered all my questions/concerns in a timely manner. When my MINI arrived it was flawless and shimmering on the show room floor ready to drive out. Overall this was the most seamless car buying experience and I will do it again for my next MINI. More