BMW of Arlington

We were not expecting to get what we wanted at such a We were not expecting to get what we wanted at such a good price. But Victor came through. We could not be happier. Would recommend. We were not expecting to get what we wanted at such a good price. But Victor came through. We could not be happier. Would recommend. More

I worked with Ken Osterloh on the purchase and David Decker and Richy Harder on delivery day. Ken was professional, very knowledgeable about the product, and his quote for the X3, including trade-in on Decker and Richy Harder on delivery day. Ken was professional, very knowledgeable about the product, and his quote for the X3, including trade-in on my Acura, was fair. Richy set me up with David, who did a final walk-through of the features of the X3 and set me up with Kim in Finance. They were all around good guys and you could tell they are team players. Follow up has been good as Ken called me today to make sure I was happy and David followed up on a service appointment to add satellite radio - just as he said he would. More

Ken exceeded all expectations from finding the specific car I was searching for, to providing one-on-one descriptions on the car features when I picked the vehicle up. Ken is extremely knowledgeable about car I was searching for, to providing one-on-one descriptions on the car features when I picked the vehicle up. Ken is extremely knowledgeable about the car features and took time to cover the set up, and answer questions. I have worked with Ken several times on car lease options, and will continue to work with him in the future. He makes the sale and car delivery a seamless process. I can always count on him for excellent service. More

Doug did not "hard sell" me, and he answered every question I had. He was very thorough, did not rush through the buying process, and understood that $31,000 loan was a "big deal" to me. Every every question I had. He was very thorough, did not rush through the buying process, and understood that $31,000 loan was a "big deal" to me. Everyone was very professional and knew what they were doing. While I was waiting for finance, another sales rep got up from his desk and offered me and my son a water. More

We found this dealership online and visited them to purchase a new BMW for the first time. Tony was very friendly and honest in working with us, concerning our interests and price limit. He didn't rush purchase a new BMW for the first time. Tony was very friendly and honest in working with us, concerning our interests and price limit. He didn't rush us and spent quality time answering all of our questions, showing us cars, and working on the numbers and our trade. Tony was very professional and never tried to pressure us in our decision. He was extremely fair in the cost of the car and in our trade value. He seemed to care that we were happy and satisfied more than anything else. Tony also spent much time going over how to use all the options, adding our cell phones with bluetooth, and making sure the car was in perfect drive-out condition. I would absolutely use Tony again and would recommend him to anyone who wanted to buy a BMW and get great service and attention. We were so impressed with Tony and this dealership that we purchased two BMWs. More

I recently purchased my second BMW with Doug Mayberry! I must say that I overly enjoyed Doug's elite services. Moritz and staff were very courteous, professional and accommodating, making this process pain must say that I overly enjoyed Doug's elite services. Moritz and staff were very courteous, professional and accommodating, making this process painless and smooth. I am very pleased with my shiny, new purchase. Thank you, Doug, for working so hard to get me to this point. Keep up the great work MORITZ! More

This is the fourth BMW that I have gotten from Bonnie Shinsky with Moritz BMW. Bonnie and everyone at Moritz dealership were very courteous, professional, and a pleasure to do business with. The paperwo Shinsky with Moritz BMW. Bonnie and everyone at Moritz dealership were very courteous, professional, and a pleasure to do business with. The paperwork was smooth and painless. Thank you guys!! - A. Phan More

James our salesman was very helpful, friendly, and nice. He helped us find the car we were looking for and didn't pressure us into anything else. He seemed very interested in getting us into the car we want He helped us find the car we were looking for and didn't pressure us into anything else. He seemed very interested in getting us into the car we wanted and also helped us any way he could. He was easy to reach and very informative. James made the experience worth while and makes me likely to recommend Moritz to others. On the other hand, our finance representative Ken Moore was the complete opposite. He was friendly at the very beginning, but when he found out we were not interested in any extended warranty his tune changed instantly. He became very pushy trying to get us to sign up for at least one warranty. He also talked to us like we were unintelligent, telling us that the transmission is going to go out, that the tires are going to break, that the computer in the car would break. He made me feel like the car we were buying was a piece of junk, and was just going to be one problem after another. Neither I nor my girlfriend enjoyed our time with Ken Moore and were happy to finally leave. Still, due to James superior service, we will still recommend Moritz to our friends and family. Thank you James. More