Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
108 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 108 reviews
Verified Customer
Helpful April 25, 2024
Scott was very courteous and accommodating and made sure he understood my concerns. He kept me informed about the progress of the diagnosis and repair he understood my concerns. He kept me informed about the progress of the diagnosis and repair More
by AENTENMAN
Employees Worked With
Scott Sutton
April 25, 2024
Unprofessional wasn’t able to fix the problem that they agreed on do not recommend this dealership to anyone agreed on do not recommend this dealership to anyone More
by josetorres1
Employees Worked With
April 25, 2024
Roger from BMW of Bakersfield Service has the best customer service…help me out with everything i need and always answers my questions. Always has a solution for me and i highly appreciate Roger. Hopi customer service…help me out with everything i need and always answers my questions. Always has a solution for me and i highly appreciate Roger. Hoping you can give him some recognition for his hard work and dedication to his job!! Will definitely come back and will recommend to family and friends More
by LUDWIGECIJAN
April 25, 2024
I recently purchased a 2024 X3 lease for my mom from BMW of Bakersfield, and I couldn't be more impressed with the service we received. From the moment we walked into the showroom, we were greeted warmly by of Bakersfield, and I couldn't be more impressed with the service we received. From the moment we walked into the showroom, we were greeted warmly by the staff, who were knowledgeable and eager to assist us. Our sales representative guided us through the entire process with patience and professionalism. He listened attentively to our needs and helped us find the perfect vehicle within our budget. He made sure we understood all the features of the car and answered all our questions thoroughly. The financing process was also surprisingly smooth, thanks to the finance team's efficiency and transparency. They found us a great lease deal that fit our financial situation perfectly, with no hidden fees or surprises. Overall, our experience at BMW of Bakersfield was exceptional. They provided top-notch customer service and made the car-buying process enjoyable and stress-free. I highly recommend this dealership to anyone in the market for a new BMW. Thank you to the entire team for helping us find the perfect car for my mom! More
by Manny44
April 24, 2024
Roger is always great to deal with! They even text a video report of the vehicle condition including suspension brakes, and steering components. First class!! They even text a video report of the vehicle condition including suspension brakes, and steering components. First class!! More
by BLANDGRAFF
Employees Worked With
Roger / Service
