BMW of Bakersfield

Reason for Visit: Sales

I recommend this dealer: No

My Review of BMW of Bakersfield:
Only a few people were nice to deal with but the rest of the staff was awful! I bought my first used BMW here and i have to say i wont ever return. I don't make a whole lot of money, i expected a whole lot more than what i recieved from sales. They failed to tell me what my warrenty covered and that my MP warrenty was up 6 months ago and to also tell me that my car had major problems in the past! Now only after a month i have brake problems and im going to get charged $600 to replace them. I'm 22 years old, I work two jobs and thought that i would treat myself for working hard to a BMW and i get this kind of treatment? Never again.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of BMW of Bakersfield:
Although the staff is friendly some of the work done for me was sub-standard. I spent over $ 4,000.00 for service and repairs and had to travel to Los Angeles to have some of the work re-done. Wrote letter to the owner regarding the matter but never got a response. Parts are at least 20% higher than other BMW dealers in southern California.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of BMW of Bakersfield:
Brought in my car for a scheduled oil service. At the time I was being checked in I mentioned the weatherstriping on the driver door was torn. This repair was approved for warranty and added to the order. I waited at the dealer for the service and they were done an hour later.
Great service and quality work. I have a new 545 on order through this dealer because of past positive experiences.

Was this review helpful to you? Yes | No