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BMW of Bakersfield

Bakersfield, CA

4.7
1,026 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,026 reviews

October 16, 2024

BMW of Bakersfield listens to your concerns and addresses them accordingly. Scott’s communication is awesome. He send photos and short videos of what’s going on with your vehicle. More

by LIZABENSUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Service was good. I would have liked the wheels cleaned when the car was washed after More

by sclark405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Scott is the best service writer that you have ever employed at this dealership and I only ask for him! More

by DJPURVIS5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Great service at BMW of Bakersfield. I would recommend anyone here to service their vehicle. Top notch service. More

by CMESPERICUETA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

There was a mix up with our appointment, due to we were scheduled different date from what we requested and agreed upon, but Scott handle it very well, he still made sure we are taken care of. Very helpful More

by kcaluya0290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Roger was very helpful and had my car back to me very quickly. They performed the recall and put on all new tires. More

by STARBUCKJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I was helped by roger and man i went in there for an oil change and comes to find out “ i know someone cheaper” had me leaking oil roger was my advisor and had told me it was my oil drain plug not torqued t More

by Felonn661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The accommodating and friendly staff, along with the fast service, made me a satisfied customer. More

by elanieladytadea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

As always friendly, great service. My car was ready in the time frame advised to me. More

by PeggyClark1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Jim and his staff are so helpful and accommodating. Thank you so very much for taking care of my mom with such grace and professionalism. Mattie Parker and Mechelle Crite More

by Mechelle Crite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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