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BMW of Bakersfield

Bakersfield, CA

4.7
1,020 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,020 reviews

October 06, 2024

Always detailed and they provide very good service. Service advisers are very thorough and keep you posted as to the status of your vehicle. More

by gdpena68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Always great service. The staff is awesome; friendly and very helpful all the time. I would recommend them any time. More

by richard@centurynursestaffing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mosen Vaziri
October 05, 2024

They are wonderful people and a very nice dealership. Scott is fantastic. They take very good care of me and my car. More

by paulatougas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Scott has provided great service for several years. The process was smooth and timely. Scott is always wearing a smile and keeps me informed during the service appointment. I also want to thank Aman More

by jeanettesmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

It was a pleasure having to work with Roger Lara. He made sure the my repairs were taken care of. I appreciated him and the mechanics involved. More

by WWONGRSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Service was easy and hassle free. Sam and Roger (service advisor) are both amazing! Loved this dealership! More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Very nice dealer and people, clean and cool, lots of inventory, customer service is constantly in comunicating with client More

by CESANEZ1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Fast, response on working on car, like the videos of under carriage rear and front Respectful, give Samantha good standards. More

by gabriel95amartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Amanda was excellent! Unfortunately my warranty didn’t cover all of the labor that was charged so I did have to come out of pocket an extra $299. Not bmws fault wish I had More

by carmen14hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

We visited with Mazen to understand some items with 2025 models...once he understand changes that may be made to the new models we ordered a vehicle from Mazen...everything went smoothly from start to finis More

by JOHN7548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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