Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
1,006 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,006 reviews
September 14, 2024
Sam was awesome. She told me what services my car needed. Told me how much it would cost. Got several videos of my car. A few hrs later my car was ready for pick up. She told me what services my car needed. Told me how much it would cost. Got several videos of my car. A few hrs later my car was ready for pick up. More
by PATRICIA TIETJEN
Verified CustomerEmployees Worked With
September 14, 2024
best advice and service in kern county ! i have been using them for over 7 years ! i have been using them for over 7 years ! More
by ETPHOME
Employees Worked With
September 14, 2024
Great service- straightforward process, I drive 2 hours away just so they can work on my bmw. Customer service! away just so they can work on my bmw. Customer service! More
by RAYMONDG43
Employees Worked With
September 13, 2024
My interaction with Scott Sutton whether on the phone or in person has always been very professional and always a pleasure to work with him! in person has always been very professional and always a pleasure to work with him! More
by SHIVKAPOOR
Employees Worked With
September 12, 2024
Scott is very nice. He updated, texted me the whole processed until I picked up my X3. The only problem - when I got home there was scratches on my front hood. I went ba He updated, texted me the whole processed until I picked up my X3. The only problem - when I got home there was scratches on my front hood. I went back the following day and they tried to remove the scratches but some are deep and I can still see them. I'm disappointed that they didn't handle this correctly. More
by mfullmer2012
Employees Worked With
September 11, 2024
Excellent service and friendly . Would suggest to all to come in to the dealership to have it serviced . Would suggest to all to come in to the dealership to have it serviced . More
by TAYLOR020406
Employees Worked With
September 11, 2024
He truly shows concern for the client and wants to make sure we are happy! Need more like him! sure we are happy! Need more like him! More
by beltorres1976
September 11, 2024
Sam was great to work with, all of my needs were met and addressed professionally And quickly! addressed professionally And quickly! More
by SAMX0109
Employees Worked With
September 11, 2024
Amanda was a pure professional. She was attentive, helpful, and on target in renting us a vehicle that we needed to drive to San Diego. When the car was done a week later she coordi She was attentive, helpful, and on target in renting us a vehicle that we needed to drive to San Diego. When the car was done a week later she coordinated a BMW delivery on a flat bed to San Diego, some 200 miles away. Thank you BMW Bakersfield, for a job well done! Larry Twomey Point Loma, California More
by larry.twomey
Employees Worked With
September 10, 2024
As always the service was excellent. Everything that was promised was delivered. Scott Sutton was most professional. Everything that was promised was delivered. Scott Sutton was most professional. More
by EODONNELL2
