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BMW of Bakersfield

Bakersfield, CA

4.7
1,028 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,028 reviews

August 24, 2024

Great dealership, great advisors, work done in a fast paced manner. I was shown videos of what’s wrong with the car and I got to see what they fixed. Really great experience for me More

by CRAIGLINDSEY51623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Exceptional customer service. Amanda was so helpful and patient with me! Thank you for being kind and understanding… More

by nubiluv5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

SCOTT IS THE BEST OF BEST. I FEEL HE GOES OUT OF HIS WAY TO MAKE SURE EVERYTHING GETS DONE TO YOUR CAR AND KEEPS YOU INFORMED WITH DETAILS FOR THE FUTURE SERVICE VISITS THAT MA More

by D.REAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Scott is the best They take good care of their clients Very thorough in their job More

by AAMIRGABBAS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

They have improved their attitude, behavior and service significantly in recent months that I appreciate it. More

by ASFISARWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Amanda is the best service representative she always delivers the best customer service to customers More

by BAD-KITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk and the appointment dept
August 23, 2024

Terrible customer service terrible service never fixed the car properly. This is the fourth time I’m over it don’t text me back or call me over this matter More

by marialazzerini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Clemente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

very good service person courteous will recommmend it to other.that is enough dont ask again More

by SAMHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Awesome Service by BMW specially Roger. Dealing of Mazen always next label, I don't have enough word to explain. More

by Goldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Good place to take my car for service. Great customer service and very clean and organized More

by Dannyh4643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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