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BMW of Bakersfield

Bakersfield, CA

4.7
1,039 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,039 reviews

August 15, 2024

Scott Sutton is very well vexed in what he does. He is a great asset and a great person to work with More

by NANA_KAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

First time visit wait long time in a car and there’s only one car in front and no one helped me. But when I went 2nd day they helped me More

by Jaswinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Like the video review of area being serviced; I can see what the technician sees! More

by HWRDKOHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy
August 13, 2024

Great service friendly, and took care of all my needs Clean and repaired on my first visit More

by BakersfieldBrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Service advisor was super quick, efficient and friendly. I had a busy day and the drop offf and pick up went smooth with little to no wait. More

by lknopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Amanda always provides excellent service. She keeps me updated via texts and with videos of the BMW service team that was provided.. More

by KWTHOMPSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sutton
August 12, 2024

Sam is amazing advisor and has great customer service. I recommend bmw to all my family and friends More

by WISAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Mazen was excellent. He listened to my interest in a BMW. He provided valuable information. I decided on an X5 2022, and he monitored the lease returns and found my vehic More

by sdegraaf71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Prompt, really care about their customers, polite - all the things that so many American firms do not understand. More

by H. Dennis Beaver Esq.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The service staff are always good to work with. Had to bring my car back for the same issue a couple of times - hopefully the problem has been corrected. More

by DINA4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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