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BMW of Bloomfield

Bloomfield, NJ

Overview
Reviews
Vehicles
4.6
1,865 Reviews
Call Dealership (862) 236-3355
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425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,865 reviews

December 06, 2023

WORST COMPANY EVER BE VERY CAREFUL WITH THEM BECAUSE THEY WILL LIE AND TELL YOU BMW FINANCE REQUEST YOU PUT MORE MONEY DOWN BUT THEY LIE TO GET MORE FROM YOU TO KEEP. WE ARE GOING TO COURT AND WILL UPDATE EV More

by TERRYFMASSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Chang, William Finsilver
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Dec 08, 2023 -

BMW of Bloomfield responded

Terry, I'm sorry to hear this concerning feedback about your sales experience. We strive for transparency and honesty in all our dealings, so this feedback is concerning. Please know we take these matters seriously and would like the opportunity to address any misunderstandings directly with you. I will look for your contact information but if I cannot find it, I have left my contact information below as well. Thank you, Chris Chang - General Sales Manager - 973-780-9535

Dec 08, 2023 -

TERRYFMASSON responded

Chris delete that stupid script you post for everyone you have my number and have my email. You have contacted me before so stop it. Or should I most out conversations with your lies?

Helpful 1
December 01, 2023

Gina in the service department was amazing and very supportive. Nd transparent around the cars issue. James from sales facilitated getting the service support needed expeditiously. Roy from sales was n More

by Fr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
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Dec 04, 2023 -

BMW of Bloomfield responded

We appreciate your feedback and are glad to know that Gina and James were able to assist you effectively. We apologize for any communication issues experienced. We'll work on improving this aspect at BMW of Bloomfield. Thank you!

Helpful
November 13, 2023

Customer service by Ricardo and Samir was exceptional. Good deal and very helpful and friendly. More

by Didi B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo, Samir
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Nov 13, 2023 -

BMW of Bloomfield responded

Ricardo and Samir are honored to receive your support, Didi. Thank you! - BMW of Bloomfield Team

Helpful
November 12, 2023

Efficient and prompt service. Easy to schedule and good communication. Much better experience than last service More

by haverivi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
Report | Print
Nov 13, 2023 -

BMW of Bloomfield responded

We're delighted to know that you had a better experience this time around at BMW of Bloomfield. We strive for efficient and prompt service, so it's great to see we hit the mark! Thanks for your feedback.

Helpful
November 09, 2023

Excellent service as always. Jin Yoon was super patient and helpful the entire time. Very pleased with the experience received at your dealership. The other people at the service More

by marie_hao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
Report | Print
Nov 09, 2023 -

BMW of Bloomfield responded

We're so glad to know that you had a great experience with Jin Yoon and our service department at BMW of Bloomfield. Your satisfaction is very important to us, thanks for the positive feedback!

Helpful
November 07, 2023

Very good service. Gina is very helpful and I am pleased with her service, she is an excellent worker. More

by BMW survwy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Report | Print
Nov 08, 2023 -

BMW of Bloomfield responded

We're delighted to know that you had a great experience with Gina at BMW of Bloomfield. We'll be sure to pass along your kind words about her service! Thanks for the review and we hope to see you again soon.

Helpful
October 28, 2023

Very accommodating, helpful, and considerate of my needs. . My appointment was set with one day notice, and I had no issues.. My associate Ahmed was helpful in explaining all in which took place.. I'll defini More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed, and reception desk
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Oct 30, 2023 -

BMW of Bloomfield responded

Chris, we're delighted to know that Ahmed and our team at BMW of Bloomfield were able to accommodate your needs efficiently. We look forward to being your go-to for all future car necessities!

Helpful
October 24, 2023

Great calm professional services no pressure , reasonable with tons of personality . Felt super confident and safe working with my rep good dude More

by Lewisgavilanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed - I think William or Douglas
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Oct 24, 2023 -

BMW of Bloomfield responded

Lewis, we're glad to know you had a great experience at BMW of Bloomfield. It's fantastic that our team was able to provide professional service and make the process comfortable for you. Thanks for your review!

Helpful
October 17, 2023

I booked my An appointment quick response, nice staff and great service , technical knowledge Working on it More

by thanghang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hwang
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Oct 17, 2023 -

BMW of Bloomfield responded

We're glad to know you had a great experience with our team at BMW of Bloomfield. We strive for quick responses and top-notch service! Thanks for choosing us, we appreciate your feedback.

Helpful
October 05, 2023

Gina a d the guy whonyook and returned my car were both great! Took longer than expected More

by Apryl Stevenson-Holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Report | Print
Oct 06, 2023 -

BMW of Bloomfield responded

Thank you for this high-star rating of BMW of Bloomfield! We will pass along your feedback to our team. We appreciate your patience and hope to see you again next time!

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