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BMW of Chattanooga - Service Center

Chattanooga, TN

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24 Reviews

24 Reviews of BMW of Chattanooga - Service Center

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May 24, 2012

I love my BMW but I only had bad experiences with the Chattanooga Dealer 1) My first M3 a 1998 model: I still have the car I am the second owner. Back in 2003 I took the car for service with a check eng More

by Efren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leopoldo Efren Ormaza
Jun 08, 2012 -

BMW of Chattanooga responded

Thank you for letting us know about your dissatisfaction. We are very sorry and feel confident we can resolve this to your satisfaction. Thank you for continuing this conversation with us offline, and we'll look forward to turning this story into a recommendation.

April 16, 2012

went to dealership to make service appt. was taken right in will my car was being fixed i saw a car i was interested in. made a great deal and drove home in my new car More

by jwhogrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2013 -

BMW of Chattanooga responded

Why pay for service, when you can just upgrade to a Free Maintenance NEW BMW? Thanks for your business, and we'll look forward to serving you for many years to come.

April 16, 2010

Took vehicle in for Low Coolant and Service Engine warnings. They replaced a water hose and air pump. Two days later same warning lights come on and they say it now needs a new air valve and the coo More

by BMWDRVR325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff Blakemore, David Winters
September 22, 2008

Service department at BMW of Chattanooga does not provide competent work, the service manager is never available to help with problems, when we asked to talk to him he never returns calls. My car radiat More

by burke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
michael suggs
3