BMW of Cincinnati North

My experience at Jake Sweeney bmw since 1998 Every time i visit the Sweeney bmw I always get treated like I'm a new customer. Chris is awesome everytime I need service on my bmw. I'm on my my n Every time i visit the Sweeney bmw I always get treated like I'm a new customer. Chris is awesome everytime I need service on my bmw. I'm on my my number 5 bmw purchased from Sweeney and will continue doing so. More

Excellant Experience I called the service center around 1 PM on Wednesday explaining a metel on metal scraping noise. I got an appointment for Thursday, received a loaner I called the service center around 1 PM on Wednesday explaining a metel on metal scraping noise. I got an appointment for Thursday, received a loaner and my car was serviced and repaired by Friday afternoon. You guys are the best! More

Disappointed I was told my car would be ready at 5:00 pm. That was at 1:00 pm. My husband got a ride to pick it up. He was told “your car is still in pieces”. Than I was told my car would be ready at 5:00 pm. That was at 1:00 pm. My husband got a ride to pick it up. He was told “your car is still in pieces”. Thankfully he was given a loaner. It was three more days until the car was ready and it wasn’t even fixed. We will not be returning. More

Courteous, friendly, time efficient, systematic I was able to get my appointment in a convenient and timely manner. The service rep was courteous and friendly. The service was done prior to time p I was able to get my appointment in a convenient and timely manner. The service rep was courteous and friendly. The service was done prior to time promised. Saved me time, which was much appreciated. The waiting area was clean and had coffee and refreshments. Wi-Fi and other resources available which made it convenient for me to work when I was waiting Overall, excellent service center. More

Most Pleasant Car Buying Experience Ever At BMW North I experienced the most pleasant car buying experience ever. The salesman, Chris Lykins, listened to my desires and followed through. He At BMW North I experienced the most pleasant car buying experience ever. The salesman, Chris Lykins, listened to my desires and followed through. He was absolutely true to his word from start to finish. There were no shenanigans. There was no pressure applied and things were actually enjoyable. I will absolutely use BMW North again. Like in a couple of years when my wife needs a new car! More

Check Engine light The service is prompt and polite with a smile. This time it was busier than usual as I understand the department was one man down recovering from sur The service is prompt and polite with a smile. This time it was busier than usual as I understand the department was one man down recovering from surgery, but Dana kept it moving with help from rest of staff, got the loaner set up, communicated by text and email and phone to keep me up to date. The light went back on after replacement of heat exchange sensor and rear brakes, but I blame that on our crazy weather lately. I will check back with service to see if I need further evaluation. Thank you. More

Purcase of 5 series Chris has always been great during the sales process. Easy to work with and is great with information and exploring other options. Follow-up is very Chris has always been great during the sales process. Easy to work with and is great with information and exploring other options. Follow-up is very good. His helpfulness goes way beyond the sale and is a great resource for any issues that arise. Would always recommend Chris. More

Oil Change The service is always polite and prompt, starting from when you pull your car into the service area. We were greeted by two very pleasant gentlemen, C The service is always polite and prompt, starting from when you pull your car into the service area. We were greeted by two very pleasant gentlemen, Chris Freeman, and Dashon Smith. Then our Service Adviser Mr. Corey Hart explained what this visit entailed and about how much time was involved, The service was completed on time and the vehicle was returned clean and ready for more fun driving! More

Tire Blowout / Repair The service I received at BMW North was beyond belief. And I mean that in a good way. Their attention to detail was phenomenal. Don Johnson and his The service I received at BMW North was beyond belief. And I mean that in a good way. Their attention to detail was phenomenal. Don Johnson and his colleagues performed the repairs and logistics seamlessly. I arranged both of my European Deliveries 330ci in 2004 and now a 235M through this dealership with John Ogden's guidance. All of my dealings with them have been outstanding. More

Amazing! I was able to schedule an airbag recall with in a week when the "other"dealership was 3+months out. Greeted with top notch professionalism. Updated al I was able to schedule an airbag recall with in a week when the "other"dealership was 3+months out. Greeted with top notch professionalism. Updated along. Great crew, was treated like a princess! Thank you BMW north!! More