BMW of Cincinnati North

Very organized, freindly and knowledgable staff. The process of dropping off my car, and being offered a loaner car was very smooth and organized. I was actually pleasantly surprised at the service The process of dropping off my car, and being offered a loaner car was very smooth and organized. I was actually pleasantly surprised at the service cost for BMW dealer service, it was less than the last private shop that I had used. I had a very good experience here at BMW North. More

BMW Review Very attentive and helpful. Made me feel confident and relax. I was given a review of the car features and the a review of all of the options. I was v Very attentive and helpful. Made me feel confident and relax. I was given a review of the car features and the a review of all of the options. I was very satisfied with the experience. More

Purchase of New X3 This is my fifth BMW I have purchased from Jo Carter. She is awesome to work with, very knowledgeable and helpful. I would def recommend this dealer This is my fifth BMW I have purchased from Jo Carter. She is awesome to work with, very knowledgeable and helpful. I would def recommend this dealership to anyone. More

picked up something in my tire and got a flat dropped off my BMW X3 at the service door unannounced on a Sunday evening after my tire had shown a major pressure drop and got the tire replaced and dropped off my BMW X3 at the service door unannounced on a Sunday evening after my tire had shown a major pressure drop and got the tire replaced and returned to me the next day. More

Terrific service In and out within 90 mins as promised. Comfortable environment to wait and work out of while your car is being serviced. Impulse buyers beware. They h In and out within 90 mins as promised. Comfortable environment to wait and work out of while your car is being serviced. Impulse buyers beware. They have a fabulous selection of cars at the showroom and you could be very tempted to go home in a new one. More

Buying experience only surpassed by the driving experience The reason I ended up at Cincinnati BMW North is USAA. I was using there car buying service when I was directed to BMW North. My experience stated wi The reason I ended up at Cincinnati BMW North is USAA. I was using there car buying service when I was directed to BMW North. My experience stated with Clay Moorhead who introduced me to Jeff Robinson. Jef listened to my car needs and found not the solution I had intended to buy but rather the perfect solution. Within a short one to two hour process, we were done. Jake Furman took my wife and I on a test drive to close things out. The test drive was the go no go portion of the purchase process because my wife needed to be comfortable driving the car or we would have started all over. Jake made it easy for her to be comfortable by his ability to tell her about the features without making it technical. After going home and taking the freeze off my credit rating at Experian and returning to the dealership on Monday Jeff Robinson and Darrin Roll ecen found a way to make the delivery and financing paper work less of a drudgery despite the unbelievable volume . Thanks to all for a great car buying experience. Thorpe and Mary Elenn McConville More

Amazing staff!!! You would think it’s a coincidence once you interact with an individual, but I have had different people for the past 4 years starting with Clay and A You would think it’s a coincidence once you interact with an individual, but I have had different people for the past 4 years starting with Clay and Aatir and Nick and Gerald and lastly with Jeff and no one disappoints you. Everyone is extremely courteous and professional and they’ll make certain you’ll walk away happy. More

Service made easy They helped me turn a regular service call into an end of lease inspection, saving time overall. Thanks to the team at this dealership who all wor They helped me turn a regular service call into an end of lease inspection, saving time overall. Thanks to the team at this dealership who all worked together. More

Excellent Service All Around Dana in the service department is the absolute best! Recently came in for a bent wheel and busted tire; Dana took care of all the paperwork through my Dana in the service department is the absolute best! Recently came in for a bent wheel and busted tire; Dana took care of all the paperwork through my wheel insurance provider and got my car back to my within 24 hours. The day before coming in for service I stopped by the parts desk for assistance and Steve was beyond friendly and pleasant and helped me with my part replacement in less than 10 minutes. Excellent customer service all around from BMW of Cincinnati North! More

Great team Great service team @ BMW of Cincinnati North. I have been servicing my 550 there since purchase and the team has always been very helpful and professi Great service team @ BMW of Cincinnati North. I have been servicing my 550 there since purchase and the team has always been very helpful and professional. More