BMW of Cincinnati North

They charge you way more than other BMW dealers. My current lease with BMW is almost matured. I was shopping for another vehicle. I met with one of the sales manager asking for a quote. The monthly r My current lease with BMW is almost matured. I was shopping for another vehicle. I met with one of the sales manager asking for a quote. The monthly rate he gave me was 990/month for 70 k car and the rate I received from the sam Swope store in Louisville was 983/month for the newer version of the same car which was for 77 k price. I thought this was odd and concerning. BMW has a standard pricing for their cars nationwide. My experience with the service department is not any better. Although the staff were welcoming, they costed me unnecessary charges when they fixed one of the fog bulbs. They claimed a wire was broken and therefore I had to pay for the fix. Theu basically related this broken wire to an old accident that occurred few months prior although the bulb was working fine for all those months after the accident and their Bodyshop report after the accident did not list this broken wire thing. More

Extremely Positive Experience for 1st BMW purchase (X1) Thanks to Jeff, Mike and Tyler - they found, set up, and financed, the perfect BMW for me. When I explained that I was very short on time due to needi Thanks to Jeff, Mike and Tyler - they found, set up, and financed, the perfect BMW for me. When I explained that I was very short on time due to needing to get home to care for a disabled family member, they all got me through the buying process in an amazingly short time. It's refreshing to find such great customer service. Looking forward to a great relationship with the Service Dept too. More

Appreciate the service Had a great service experience with Dana and Chris. Car was maintained well, good communication via texting, job done promptly. Arranged for a loaner Had a great service experience with Dana and Chris. Car was maintained well, good communication via texting, job done promptly. Arranged for a loaner without any problem, since repair had to be extended. Recommended! More

Routine SERVICE This BMW service center is exceptional! They go beyond expectation to make your service visit easy and accommodating. The explanation and paperwork pr This BMW service center is exceptional! They go beyond expectation to make your service visit easy and accommodating. The explanation and paperwork provided is great! More

BMW X5 We walked to BMW of Cincinnati North looking to just test drive an X5. We were introduced to Brad. Shopping with a toddler is difficult and he was We walked to BMW of Cincinnati North looking to just test drive an X5. We were introduced to Brad. Shopping with a toddler is difficult and he was very accommodating. He Showed us a few options within our price range and allowed us to test drive them all; never once did he rush us. He was very knowledgeable about the vehicle. The drive of the X5 sold us immediately ; Brad was the icing on the cake that made the experience easy and enjoyable. We were very clear on where we wanted to be price wise - he made that process painless More

Spectacular Service!!! The service at this dealership is great from the time you pull in. Everyone takes it upon themselves to be kind and courteous. I will not go anywhere The service at this dealership is great from the time you pull in. Everyone takes it upon themselves to be kind and courteous. I will not go anywhere else to service my vehicle. More

Thank you My daughter was traveling from Indianapolis to KY when her car notified her to refill the oil. She called The BMW of Cincinnati-North Service Center a My daughter was traveling from Indianapolis to KY when her car notified her to refill the oil. She called The BMW of Cincinnati-North Service Center and brought her BMW X3 there. They took care of the problem and they even filled the windshield washer fluid and checked her tire pressure. The staff was very nice and helpful. Way to go BMW of Cincinnati Service Department!!! THANK YOU!!! Josephine Llanora More

Great service and care!!! Great Job...my two vechicles have never looked better. Everything was as promised and delivered what looked like 2 brand new vehicles. Thank you for Great Job...my two vechicles have never looked better. Everything was as promised and delivered what looked like 2 brand new vehicles. Thank you for everything!!! More

Service Had my 2009 328i in for new tires and various other repairs. Jeff in service recommended Michelin tires which were $150 more. The are infinitely bett Had my 2009 328i in for new tires and various other repairs. Jeff in service recommended Michelin tires which were $150 more. The are infinitely better then what were on the car when I bought it. The service dept did a great job. Thanks More