BMW of Cincinnati North

Fantastic customer service. My car is currently getting serviced; and my BMW representative always keeps me updated about the status of my car repairs. Thank you for always prov My car is currently getting serviced; and my BMW representative always keeps me updated about the status of my car repairs. Thank you for always providing excellent customer services. More

New car sales Shaun was quite helpful and explained the lease process and what I needed to do to be able to get a new 2017. He helped me find the right car and mad Shaun was quite helpful and explained the lease process and what I needed to do to be able to get a new 2017. He helped me find the right car and made it quite easy to get the transaction completed. More

Damage during detailing service Shaun was such a wonderful service advisor. As soon as I pointed the problem, he took immediate action to get it corrected. I didn't even have to a Shaun was such a wonderful service advisor. As soon as I pointed the problem, he took immediate action to get it corrected. I didn't even have to argue it. More

Everyone was great!!!!! Everyone was very helpful. They solved my problem in the same day. I am very pleased with my new BMW and would recommend this dealership. Everyone was very helpful. They solved my problem in the same day. I am very pleased with my new BMW and would recommend this dealership. More

Outstanding Service Chris Owens is great at anticipating what the customer needs and how best to handle the task at hand. The whole service staff is first rate Chris Owens is great at anticipating what the customer needs and how best to handle the task at hand. The whole service staff is first rate More

Purchase of vehicle 2nd car I've purchase from Shawn Sweeney. I found him to be very knowledgeable and helpful. He's made several follow up calls to ensure I'm satisfie 2nd car I've purchase from Shawn Sweeney. I found him to be very knowledgeable and helpful. He's made several follow up calls to ensure I'm satisfied and understand technology functions. More

Great Brad Schultz went over and beyond to quickly locate a vehicle that would suit me perfectly. I cannot say enough good things about this experience bot Brad Schultz went over and beyond to quickly locate a vehicle that would suit me perfectly. I cannot say enough good things about this experience both with the dealership and with Brad. Not a thing I would change. Great Service all around! PERFECTO! More

Quick, flexible, and easy to work with I worked with Jeff on getting my new BMW X3. He did a great job working with me to find one in my price point and in design. I was in and out within I worked with Jeff on getting my new BMW X3. He did a great job working with me to find one in my price point and in design. I was in and out within a few hours after all the paper work, and it all went smoothly. He also did a great job following up afterwards which was very much appreciated. Thanks Jeff! Also Lindsey was super helpful with showing me the ins and outs of the car, and very friendly, exactly what I look for in a customer facing role! Thanks again Jeff and Lindsey-- I love my car!! More

blown tire My situation was viewed as an emergency. I was given immediate attentions and constant updates. Very pleased. Wish they weren't so far from home. My situation was viewed as an emergency. I was given immediate attentions and constant updates. Very pleased. Wish they weren't so far from home. More

Maintenance Appointment My recent experience at BMW was excellent. I visited the dealership on behalf of a maintenance appointment for my leased car. When I arrived, the se My recent experience at BMW was excellent. I visited the dealership on behalf of a maintenance appointment for my leased car. When I arrived, the service manager quickly introduced himself and kindly went through each procedure. From that point, several other employees went out of their way to make sure I was comfortable. While I waited for my car to be serviced, I was offered many amenities. The appointment was prompt and thorough. Overall, I felt very pleased with my experience and will feel very comfortable returning in the future. More