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BMW of Cincinnati North

Cincinnati, OH

4.6
1,168 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,168 Reviews of BMW of Cincinnati North

June 23, 2017

An excellent car buying experience Clay, Jeff and the entire team went out of their way to ensure a smooth transaction and the car was equipped with all desired accessories. More

by Car Guy
Recommend Dealer
Yes
Employees Worked With
Clay Moorhead , Jeff Robinson, Lindsey Harper
Jun 26, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW North would like to thank you for your review and your feedback. We strive to create the best customer experience possible from working with our customers' schedules to providing a detailed service to your vehicle. We're proud that Lindsey, Clay, Jeff, and our staff gave you an exceptional customer service. Thank you again for your business and have a great day!

June 23, 2017

Great Team! Dana is such a positive and friendly service manager. I also took my car over to the body shop to get a quote. Jeff went above and beyond by buffi More

by CAMcGovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF HAUSSLER SR, JAKE SWEENEY BODY SHOP, Dana Eby
Jun 26, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We are all happy to hear about your great experience with our service and body shop. At both Jake Sweeney BMW of Cincinnati North and Jake Sweeney Body Shop, we strive not only to give an exceptional experience but the best service possible. To us, our customers not only deserve to feel apart of the Jake Sweeney Family, but also deserve the peace of mind knowing their cars serviced properly. Thank you for your business and we look forward to working with you in the future. Have a great day!

June 23, 2017

Very satisfying Brad did a great job. He was patient, knowledgeable, and personable. Temp very warm outside and he stuck with us as we looked at several automobiles More

by 535i
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Jun 26, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal is to make sure you feel as comfortable with us as you do at your own home. Our customers are family. All of us at Jake Sweeney BMW of Cincinnati North are pleased to hear that you had a great experience with Brad. We're proud to hear that he took the time to walk you through the lot to look at multiple vehicles . Thank you for your business and have a great day!

June 23, 2017

From sales to service, a great dealership. I just recently purchased my third BMW for BMW of Cincinnati North. Each time, Jeff Robinson took the time to help select the right vehicle for me. More

by Lovemy328i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Jeff Robinson
Jun 26, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your outstanding loyalty. At Jake Sweeney BMW of Cincinnati North, we strive to get you the car that you want within the budget you have. All of us are happy to hear that Jeff and Shawn helped you find the exact car you were looking for. Thank you for your business and have a great day!

June 13, 2017

Above and beyond Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair More

by Bkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We are happy to hear that Dana was able to help make the repair process to your car easy. Our goal of Jake Sweeney BMW of Cincinnati North is to work with our customers' schedules to make the entire process painless and done in a timely manner. Thank you for your business and we look forward to working with you in the future. Have a great day!

June 11, 2017

Sales Always accommodating Willingness to work with my budget Helpful with car set up Appropriate follow up before and after my leave expiration and new More

by Trj max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Sweeney
Jun 13, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your business and your review. We are all happy to hear that our staff was both informative as well as accommodating. To us as a dealership, our customers are the most important factor. That is why it is our goal to help our customers with any kind of budget or schedule. Enjoy your new vehicle and have a great day!

June 11, 2017

Great service - friendly, fast, and a free lunch! I brought my car in for a warranty-covered oil change. My service advisor was professional, friendly , and efficient. I was pleasantly surprised when More

by Ajbeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owens
Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for the review and kind words. To us at Jake Sweeney BMW of Cincinnati North, our goal's lay within our service and customer service. As a dealership, our service and customer experience is important in making sure our customers feel comfortable and truly feel a part of the family. We are all happy to hear that you had a great service, lunch, and customer service with us. Thank you for your business and have a great day!

June 11, 2017

Amazing service and even more amazing delivery!!! We can't thank Jason Maudlin and BMW of Cincinnati North enough for not only getting us into the perfect car for her to our specs, but for really pu More

by Mpowered_one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Maudlin
Jun 13, 2017 -

BMW of Cincinnati North responded

All of us would like to thank you for your review and your kind words. At Jake Sweeney BMW of Cincinnati North, our goal is to deliver a personalized customer experience that truly makes you feel a part of the Jake Sweeney Family. To us, our both our service and customer service is the most important factor to us as a dealership. We are very happy to hear that your trip was unforgettable and remarkable. We look forward to working with you on your next BMW Performance delivery. Have a great day!

June 11, 2017

Paul Bonner is the bomb and Dana Eby is Delightful! I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend th More

by John C. Kanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bonner, Dana Eby
Jun 13, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review and outstanding loyalty. Our customers are family to us. That is why our goal as a dealership is to make long lasting relationships with our customers. We are happy that you have a great experience over and over again. We appreciate your business over the years and look forward to working with you again in the future. Have a great day!

June 09, 2017

Experience Dealership is fair and just with its service. I recommend this dealership for its product line and it's high level of committed customer service. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page
Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Your feedback goes a long way in helping us to grow our customer experience. This is so important to us because our customers are family and deserve to be treated like so. All of us are pleased to hear that you enjoyed both our product line and our high level of committed customer service. Thank you for your business and have a great day!

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