BMW of Cincinnati North

Top Notch For a premium brand dealership, everything about this place is down-to-earth. When I've needed service, they work to MY needs and schedule, not their For a premium brand dealership, everything about this place is down-to-earth. When I've needed service, they work to MY needs and schedule, not their's. When buying, they treat clients like friends, and keep everything about the deal out in the open and above board. Multiple people dropped what they were doing to answer questions, setup test drives, and work numbers for me. I've purchased about 40 vehicles in my lifetime and few experiences were as rewarding as this one. Don't change a thing, you are killing your competition with kindness. More

Buying a new car The sales new the car and told us everything about the car. He was very professional. I would recommend my friends to come buy.. I would buy another The sales new the car and told us everything about the car. He was very professional. I would recommend my friends to come buy.. I would buy another car. More

Great dealership! Good place to go if you desire a "one-pay" lease. Huge selection of vehicles if you want to purchase off the lot. Will lease again from Jake Sweeney. Good place to go if you desire a "one-pay" lease. Huge selection of vehicles if you want to purchase off the lot. Will lease again from Jake Sweeney. More

Absolutely amazing!!! I was very impressed, I felt both Brad Schultz and Brad Bonds really went the extra mile to make sure all my questions were answered and that I was h I was very impressed, I felt both Brad Schultz and Brad Bonds really went the extra mile to make sure all my questions were answered and that I was happy with my purchase. I've dreamed of owning a BMW since I was a little kid and I couldn't have asked for a better experience on buying my dream car!! Thank you guys so much!!! More

Great customer service Everyone is always very friendly. The techs are courteous and very thorough. The employees seem to care about quality and accuracy when taking care Everyone is always very friendly. The techs are courteous and very thorough. The employees seem to care about quality and accuracy when taking care of their customers. More

It just depends on service needs. Dana is always friendly. We were refunded the price of our detail package when she was showing off the detail work and it was sub par.... leaves and d Dana is always friendly. We were refunded the price of our detail package when she was showing off the detail work and it was sub par.... leaves and debris in the rear, spotty carpets in front, grime/gunk in seatbelt fastener areas. The whole point of a detail, is to get the details.... those areas neglected in routine vacuuming and the areas in need of attention when you tote kids around. Dana is awesome, however your detail service people need some help. Also, when pulling the loaner back in for return, one of the service gentlemen nearly hit me when he was attempting to back out a car from the left bay into the right bay as I was pulling in. He was backing out very quickly requiring me to lay on my horn. There are automatic doors there, so not sure why it would ever be a good idea to back a car on left into right paying no attention to customers pulling in. More

Airbag recall service Dana was great to work with. I waited for my car and she made sure I had everything I needed to work remotely from the waiting area. She let me know s Dana was great to work with. I waited for my car and she made sure I had everything I needed to work remotely from the waiting area. She let me know she was leaving for lunch and that Chris would be following up when my car was ready. Chris processed the remaining service and stepped me through all aspects. Great service! More

Excellent service department The online scheduling is easy and convenient but the real gem is the friendly and personal service. From the check in to the loaner car and even the l The online scheduling is easy and convenient but the real gem is the friendly and personal service. From the check in to the loaner car and even the lounge if you decide to wait. The free Wi-Fi is a great touch. More

Car service Thanks, Shaun Snelling for outstanding customer service. Every time my car is serviced & he's my advisor he's demonstrates respect & knowledge when an Thanks, Shaun Snelling for outstanding customer service. Every time my car is serviced & he's my advisor he's demonstrates respect & knowledge when answering questions. More

This was the best experience I had buying a car! I met an honest, outstanding Salesman that treated me with respect, and sold me a great car! I wanted to use my Credit union for financing, but BMW o I met an honest, outstanding Salesman that treated me with respect, and sold me a great car! I wanted to use my Credit union for financing, but BMW offered a rate better at 2.6 APR. The entire process from beginning to end was seamless and was completed overnight. I Highly recommend my Salesman Greg Sewell!! He's honest, competent, and will work with you to get the best deal possible. I was very pleased and impressed with this dealership!! More