BMW of Cincinnati North

Great customer service. Great service center. Great customer service. Staff is always attentive. The process of drop off and pick up of your call is very prompt and smooth. The BMW Service Cent Great customer service. Staff is always attentive. The process of drop off and pick up of your call is very prompt and smooth. The BMW Service Center is great! More

Can actually work all the bells and whistles I am on my 5th BMW from this dealer. While I have always had a great experience with my go-to sales guy, Michael Naveh, this most recent experience tr I am on my 5th BMW from this dealer. While I have always had a great experience with my go-to sales guy, Michael Naveh, this most recent experience truly differentiated BMW. I went to pick up my car, signed all of the papers, and before I drove away, Micahel asked me to sit in the car with the BMW "genius" Lindsey Harper. I thought I was pretty familiar with how the car operates, but I wound up spending an hour with Lindsey as she walked me through all the "secrets" of what the X5 can do. Some people take the time to read through their owners manual in great detail (I am not one of them), but Lindsey's patience and knowledge of the car was a great combination to take advantage of things I never knew the car could do. Thanks to BMW of Cincinnati North, Michael Naveh, and my newest BMW differentiator, the Genuius Lindsey Harper. More

4th BMW This is our 4th BMW from Jake Sweeney and as you can see we keep coming back! Brad Schultz is an excellent employee and we are happy to continue to w This is our 4th BMW from Jake Sweeney and as you can see we keep coming back! Brad Schultz is an excellent employee and we are happy to continue to work with him in the future. More

Nice overall experience, but a few loose ends. The dealership always does a nice job taking care of my vehicle. It was washed and all ready to go when I arrived. Sadly the reminder message on t The dealership always does a nice job taking care of my vehicle. It was washed and all ready to go when I arrived. Sadly the reminder message on the car was not reset so I must bring the car back to the dealer to have it reset. This is somewhat difficult as I work 40 minutes away. More

Great experience. Very impressed with your customer Service. Lindsey was a superb teacher. Especially since I hate manuals. She also has a great personality. I told h Very impressed with your customer Service. Lindsey was a superb teacher. Especially since I hate manuals. She also has a great personality. I told her she would be an asset to your company selling BMW's. Overall an excellent experience. I am really impressed. Jason was excellent too. Great knowledge of product and great follow-up along with customer service. More

Excellent service appointment. Had to have a few spots touched up on my car and everything went very smoothly - scheduling, loaner and pick up. In and out in no time. Had to have a few spots touched up on my car and everything went very smoothly - scheduling, loaner and pick up. In and out in no time. More

Purchasing and financing process was Outstanding. Jeff Robinson was knowledgable, friendly, and made the entire purchasing process simple. I traveled from Indianapolis to purchase the vehicle and wou Jeff Robinson was knowledgable, friendly, and made the entire purchasing process simple. I traveled from Indianapolis to purchase the vehicle and would not hesitate again. This BMW dealership was much more friendly. He helped exceed my expectations of a BMW dealership. I wish they were located in Indianapolis for the after sales experience as well. Thank you Jeff! More

Great work! The dealer provided great work on my car as usual. The bill was lower (still high) than the estimate and my car was returned at the projected time. The dealer provided great work on my car as usual. The bill was lower (still high) than the estimate and my car was returned at the projected time. More

Excellent customer and car service Z4 brought in for routine maintenance and checkup along with tire change (winter to performance). As always, service completed as requested, all went Z4 brought in for routine maintenance and checkup along with tire change (winter to performance). As always, service completed as requested, all went well with exception of tire pressure monitor caution light kept coming on - fixed the next day along with oil change. More

purchase Jo Carter is fanatical about explaining details and went out of her way to accommodate our schedule. The mountain of paperwork was explained in great Jo Carter is fanatical about explaining details and went out of her way to accommodate our schedule. The mountain of paperwork was explained in great detail. More