BMW of Clear Lake
Webster, TX
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It was awesome. Sales person great, finance person great, service was excellent and it made the car buying enjoyable. Sales person great, finance person great, service was excellent and it made the car buying enjoyable. More
Harry Fernandez he's always great makes you feel like family. He remembers every detail of our conversation he makes sure he doesn't miss anything. Service with a smile 😃 the old school way. family. He remembers every detail of our conversation he makes sure he doesn't miss anything. Service with a smile 😃 the old school way. More
Cheryl was my service advisor and she was extremely helpful she understood my needs and showed concern. I am beyond grateful with her and I give her 5 star service. If you need someone to take care o helpful she understood my needs and showed concern. I am beyond grateful with her and I give her 5 star service. If you need someone to take care of you and your vehicle ask for Cheryl. Hands down!! More
A state of the art facility staffed with professional and competent people. I was greeted by name as I entered the area. Highly recommend competent people. I was greeted by name as I entered the area. Highly recommend More
Got a hold of my warranty to cover most of the services. Vehicle report video captured issues discovered. Dealership provided loaner vehicle for extra amount of time than length of service to accommodate my Vehicle report video captured issues discovered. Dealership provided loaner vehicle for extra amount of time than length of service to accommodate my schedule. Very pleased overall with service. More
Excellent service worked with extended warranty company to get all repairs completed in a timely manner, also had rental available for use, I would highly recommend this dealership to get all repairs completed in a timely manner, also had rental available for use, I would highly recommend this dealership More
I already reported Nicolas' lie that "two of your front tires are 7 years old and will not pass a State inspection and the right rear has two little tread left. So we have to replace three tires but we hav tires are 7 years old and will not pass a State inspection and the right rear has two little tread left. So we have to replace three tires but we have a buy three get two free special for $1620" turns out age of a tire has nothing to do with a state inspection. So I replaced the rear tire for $485 at Discount Tire and passed the inspection. So, I also wanted my remote key FOB to work and what did ol' Nick say? "we have to replace the rear view mirror for $1500" I declined go online and find two BMW OEM parts dealers selling BMW Part# 51169174308 for under $600! and guess what? a you tube video replaces it in less that 10 min https://www.youtube.com/watch?v=axKdCoZ5oQI GOOD TRY NICK. Stay away from this dealer at all costs. More