BMW of Clear Lake

Great customer service , and very detailed about keeping the customer updated in care maintenance… loved it great experience the customer updated in care maintenance… loved it great experience More

Service guy Nicholas outright lied to me. I knew at least one tire had tread below the minimum and I would need to replace to pass an inspection. One rear tire was purchased about two months I knew at least one tire had tread below the minimum and I would need to replace to pass an inspection. One rear tire was purchased about two months ago. He insisted I needed four new tires and that even though one tire was new they had a special buy three tires and get the 4th free for only $1,619! So I looked closer on the report and it said the front tire treads were 5/32" which was well above the minimum of 2/32" and via text asked why they had to be replaced. He said they were manufactured 7 years ago and would not pass. Texas code says a tire does not pass if the tread is lower than the minimum and/or the tires have exposed ply or belt material. There is no age limit in the code (CVE Sec. 393.75). I replaced the rear tire and I just returned from a state inspection facility.vehicle passed and I have the paperwork. If the service manager wants to call me, please do... last name is Ronstadt. More

It’s always a fast and easy visit to the service department. My advisor David Tyson is the Best! 🔥 department. My advisor David Tyson is the Best! 🔥 More

Friendly crew members. The experience was good. The advisor was helpful.i will be back The experience was good. The advisor was helpful.i will be back More

Cheryl was great to work with. Very knowledgeable and accommodating to my scheduling needs. Highly recommend. Very knowledgeable and accommodating to my scheduling needs. Highly recommend. More

I love this dealership! ! I strongly recommend that you ask for Heather the Service Advisor; she is very nice and very helpful. ! I strongly recommend that you ask for Heather the Service Advisor; she is very nice and very helpful. More

BMW clear lake is a great dealership. Very professional and efficient. Chip has been my service advisor for all my BMW purchases and does an amazing job. He is very honest and professiona Very professional and efficient. Chip has been my service advisor for all my BMW purchases and does an amazing job. He is very honest and professional and is great at keeping me informed of the vehicles needs and progress when it’s in for service of any time. I highly recommend Chip for service and BMW clear lake is a great dealership. More

Shona Brown was amazing and very helpful. She answered all our questions and definitely made us feel comfortable with our decision! She answered all our questions and definitely made us feel comfortable with our decision! More

Andrew G. was great! One of the best experiences we've had buying used. Very attentive, great follow up, and a fair negotiation on our trade in.. They even b was great! One of the best experiences we've had buying used. Very attentive, great follow up, and a fair negotiation on our trade in.. They even brought in a vehicle from another location across town for us, which is what we went with. More

They've taken care of my tire issue swiftly and fixed it. Thanks for the awesome work. Thanks for the awesome work. More