Back

BMW of Columbus - Service Center

Columbus, GA

4.8
429 Reviews

429 Reviews of BMW of Columbus - Service Center

Sort by
November 16, 2023

Service Dept Manger and Service advisor on 7 November 2023 on cosmetic Wheel Repairs service More

by baker.charles44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mayer, Mark Bair
November 04, 2023

Came into Cols BMW for a 10,000 miles oil change for my 2022 530i. While there I was was also looking for a 330i to surprise my wife for our 45th marriage anniversary. While waiting for my car to be serv More

by mfry2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wade
Nov 08, 2023 -

BMW of Columbus responded

We're so glad to know that James was able to assist you in finding the perfect surprise for your 45th anniversary at BMW Of Columbus! It's great to hear about memorable experiences like yours. Enjoy the new 330i and happy anniversary!

October 17, 2023

I appreciate the valet service. My car was repaired, washed and vacuumed, and returned in one day! Great job! And...I forgot my purse in the back of the loaner car, and the valet dr More

by Cindy Noakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Braeten (my salesman), valet driver (can't remember his name)
Oct 18, 2023 -

BMW of Columbus responded

Hi Cindy! We're glad to know that our valet service at BMW Of Columbus was helpful and efficient for you! It's great that your car repair went smoothly and quickly. Thanks for sharing this positive experience with us!

October 04, 2023

Drove in due to battery issue and was able to have the repair done quickly. More

by gstein7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 04, 2023 -

BMW of Columbus responded

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

October 04, 2023

Took my vehicle in for service and it was in and out fast and clean. Great Service Department. More

by souljaboi08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10396 Louis Z Dupont
Oct 04, 2023 -

BMW of Columbus responded

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

September 15, 2023

Appreciate reminder of when service is due, comfortable atmosphere while waiting for vehicle, courtesy of employees, no pressure to make another purchase! More

by georgiavam49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Rodriguez
Sep 18, 2023 -

BMW of Columbus responded

Thank you for the wonderful feedback! We appreciate you trusting the BMW Of Columbus team with your business and look forward to seeing you next time!

September 15, 2023

I can’t me informed it was very friendly. The wedding room was very clean and especially I liked the coffee and snack options. More

by teresa.farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zack
Sep 15, 2023 -

BMW of Columbus responded

Teresa, thank you for the positive feedback about your recent visit here at BMW Of Columbus! We hope to see you again next time!

September 10, 2023

From the very first phone call, our experience with this dealership, and the service department specifically, was nothing short of spectacular! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bear
Sep 13, 2023 -

BMW of Columbus responded

Hi Jennifer, We're delighted to know that you had a spectacular experience with our service department at BMW Of Columbus. Thanks for sharing your feedback!

September 06, 2023

Mark, Logan and Michael took such great care of me in a stressful time! Honestly can’t thank them enough! True professionals! Exceptional customer service! Thank you gentleman! More

by Mrslcrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Michael and Logan
Sep 06, 2023 -

BMW of Columbus responded

We're delighted to know that Mark, Logan, and Michael were able to assist you during a stressful time at BMW Of Columbus. We always aim for exceptional customer service! Thanks for your kind words.

August 24, 2023

Zach is amazing and is always very helpful. The service is always good and the waiting area is always stocked and clean. More

by baileytb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 24, 2023 -

BMW of Columbus responded

Bailey, we are delighted to hear that you had a great service experience with Zach and our team at BMW Of Columbus. We always strive to keep our waiting area clean and comfortable for all customers. Thanks for the positive review! Safe travels!