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BMW of Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 913 reviews

April 26, 2025

The sales professional was very patient with me through the whole process, and she was very professional. More

by lalita.sudini
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jacobs
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Lalita! We’re thrilled to hear about your positive experience with our sales professional at BMW of Farmington Hills. We pride ourselves on providing excellent service, and your kind words affirm our team's efforts. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

I Always experience Great customer service ! ! Keep up the good work BMW is a great place More

by lequana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience great customer service at BMW of Farmington Hills. Your kind words motivate us to keep delivering exceptional experiences. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

"Excellent service from start to finish. Staff were professional, knowledgeable, and attentive. I will be back next time More

by k.frenkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hagemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service from the team at BMW of Farmington Hills. I appreciate your kind words about our staff's professionalism and attentiveness. We look forward to welcoming you back next time! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Would highly recommend BMW Farmington Hills. Cody was very friendly, helpful and informative every step of the way. Test drive to purchase went very smoothly. More

by mteodori02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We greatly appreciate your recommendation of BMW of Farmington Hills. It's fantastic to hear that Cody provided you with friendly and informative service throughout your experience, from the test drive to your purchase. We hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Great service . Happy with the car. Thanks to Shannon and entire team. Hoping to buy another car soon😅 More

by pranavprabhu1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your car and that Shannon and our team provided great service. We look forward to assisting you again at BMW of Farmington Hills when you’re ready to purchase your next vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Very happy with service to our BMW. There was a delay in getting our loaner -- the wash time was a little excessive. More

by RTHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

BMW of Farmington Hills responded

Thank you for your review! We're delighted to hear that you're happy with the service we provided for your BMW. We appreciate your feedback regarding the delay in getting your loaner and the wash time, and we will take that into consideration for future improvements. We look forward to assisting you again at BMW of Farmington Hills! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Very professional. Amazing service. Jason is a very awesome great person. I have been working with him for over 22 years. That should tell how how great his character a More

by TSTIPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for your fantastic review! We truly appreciate your kind words about our team, especially Jason. It’s wonderful to hear about your long-standing relationship with him and how much you value his service. At BMW of Farmington Hills, we strive to provide a professional and friendly experience for all our customers. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Friendly courteous staff, and a place where I feel appreciated. Reliable service and a fantastic coffee machine. More

by WWGUTOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience at BMW of Farmington Hills and that our friendly staff and reliable service made you feel appreciated. We're also glad you enjoyed our coffee machine! We look forward to welcoming you back soon. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

My experience with my service consultant Ken and the entire dealership has been very professional and accommodating. I highly recommend BMW of Farmington. More

by MBGTOUCHDOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for your review! We’re glad to hear that your experience with Ken and the entire team was professional and accommodating. We appreciate your recommendation of BMW of Farmington Hills. We look forward to continuing to provide you with excellent service in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

CHAD WAS GREAT TO WORK WITH! COMMUNICATION 10/10 - REAIRS 10/10 - TIME IT TOOK 10/10 More

by ikelly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHAD ROSETTER
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Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for the great review! We're pleased to hear that Chad exceeded your expectations in communication, repairs, and timing at BMW of Farmington Hills. We appreciate your feedback and look forward to welcoming you back again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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