BMW of Fort Wayne - Service Center

Professional throughout Kelley organization! From the exceptional management of Scott Brooks and his team and Libby Somers, my go-to sales advisor, are all extremely customer orientated! I work From the exceptional management of Scott Brooks and his team and Libby Somers, my go-to sales advisor, are all extremely customer orientated! I work with dealers all over the Midwest and I chose to purchase several vehicles from the Kelley's and have each serviced by the "best of the best" service department I've had the pleasure of doing business with. Scott Brooks and his entire team make you feel like "family" and treat you with total respect. BMW of North America is fortunate to have this "Team" representing their franchise. Scott Highs Service Team are also exceptional and I really appreciate the video review the service technical provides as part of the serving of my vehicles. Clearly, the service department is "Top Drawer" that differentiates them from any other service shop. More

Very knowledgeable and friendly and helpful. Best dealership I’ve been to. Always look forward to service appointments Best dealership I’ve been to. Always look forward to service appointments More

Always a pleasure dealing with BMW Fort Wayne. Always has a loaner vehicle available for me to use. And Service is always finished in a timey manner a loaner vehicle available for me to use. And Service is always finished in a timey manner More

Great as always Brian and Kevin were both very professional and courteous — provided a car and the vehicle done in a timely manner . Car was very clean professional and courteous — provided a car and the vehicle done in a timely manner . Car was very clean More

Brian and Doug have always been extremely helpful, absolute professionals. Issue is always explained. Work completed on time and properly done. Car returned spotless. Very Happy absolute professionals. Issue is always explained. Work completed on time and properly done. Car returned spotless. Very Happy More

Easy to set up the service and the staff was courteous and professional. I will continue to service my MINI at this location. Two thumbs up. and professional. I will continue to service my MINI at this location. Two thumbs up. More

service writer explained everything.the cars looked like it just came off the showroom floor.It ran like a dream. I could not have been happier. it just came off the showroom floor.It ran like a dream. I could not have been happier. More

This is the best dealership in the whole state of Indiana. The sales professionals go above and beyond for their customers. Only place to go. Indiana. The sales professionals go above and beyond for their customers. Only place to go. More

They Always do a great job, the guys are top notch and quick getting you in and out. Car came back looking great as well! quick getting you in and out. Car came back looking great as well! More