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40 Reviews of BMW of Fort Wayne - Service Center
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August 13, 2021
Brian is a great guy , he always keep me postade with every step through out the service process for my M550 &X5 , keep it up with great work . every step through out the service process for my M550 &X5 , keep it up with great work . More
by bunty6302
Verified CustomerEmployees Worked With
Brian
Helpful August 12, 2021
Loaner are downgraded , I believe the same series should be offered to customers on what they drive to experience what is new for customers and offer be offered to customers on what they drive to experience what is new for customers and offer More
by ashwinvalande76
Employees Worked With
August 11, 2021
Devon was very helpful and the team worked quick to get the problem solved. They always go above and beyond to make sure you are taken care of. the problem solved. They always go above and beyond to make sure you are taken care of. More
by adam.clark1776
Employees Worked With
Devon Waterman
August 10, 2021
Brian was great at communicating service options and we really liked the new service stall video sent to us during the service. The service tech did a great job describing things while the vehicle was on t really liked the new service stall video sent to us during the service. The service tech did a great job describing things while the vehicle was on the hoist. More
by Ron
Employees Worked With
Brian
August 10, 2021
Only suggestion is you need to debug your online appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunatel appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunately he was able to get me in the schedule, but this has to be disruptive to the service team. Great job and more difficult than should be. More
by MATTANDJULIEMINNICK
Employees Worked With
August 09, 2021
The location is not updated on the GPS yet, hope it will be corrected soon. The new location was organized. The services were professional with patient and good manners, Good job! be corrected soon. The new location was organized. The services were professional with patient and good manners, Good job! More
by Tracy
Employees Worked With
August 05, 2021
Devon and Brian were excellent in communicating the options I had when bringing my car in for brake issues. No pressure; I really appreciated that! options I had when bringing my car in for brake issues. No pressure; I really appreciated that! More
by swimfam
Employees Worked With
Devon, Brian
August 05, 2021
Everyone is always friendly & professional, a pleasure to deal with. (I don’t really have anything else to say but I have to have 25 word minimum! Haha!) deal with. (I don’t really have anything else to say but I have to have 25 word minimum! Haha!) More
by DONNA_SUTTON77
Employees Worked With
Doug and Brian and Hank
August 04, 2021
Service appointment was fineThe quote to fix a 3 inch Service appointment was fine The quote to fix a 3 inch scratch on my right bumper was excessive of over $1000. I didn't need a new bumper! I would n Service appointment was fine The quote to fix a 3 inch scratch on my right bumper was excessive of over $1000. I didn't need a new bumper! I would not allow my BMW to be repaired there as this estimate was way above what was originally guessed as between $600-$1000. More
by JAWFIXER1405
August 03, 2021
Devon was awesome and very helpful. The whole process for maintenance was very seamless. I wouldn't hesitate to come back and entrust my car to this service dealership. maintenance was very seamless. I wouldn't hesitate to come back and entrust my car to this service dealership. More
by raymond.abagat
Employees Worked With
Devon Waterman
