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BMW of Freehold
Freehold, NJ
2,253 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
March 31, 2025
We loved salesperson with whom we worked & appreciate his no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel we have received much more consideration & attention from the dealership about our repeat business. At Freehold, we made a reasonable counter offer for an x1 that had been sitting on the lot for awhile and “no one else is interested in or even looking at”… however dealership did not budge. X1 we purchased could have been prepped better by dealership: 1) inside or visors were not fully clean of marks, 2) tiny food crumbs remained in console area between seats (don’t dealerships have better vacuum / crevice tool?) 2) read wiper blade not working properly & dealership did not / still has not addressed, 3) spare key wasn’t properly pared w/ auto - necessitating return trip to dealership - ugh, and 4) license plate bracket missing screws to afix plate. Thus far… More
by sgg512
Employees Worked With
March 30, 2025
I had the best experience ever buying my car at the Freehold BMW dealer. They were totally professional and not having to deal with high pressure sales was awesome! Highly recommend! Freehold BMW dealer. They were totally professional and not having to deal with high pressure sales was awesome! Highly recommend! More
by MRYEMAR
Verified CustomerEmployees Worked With
Other Employees :
Vinny , Paige Cogliano
March 29, 2025
Robert was exceptional in helping me with the purchase of my BMW. He made the car-buying experience smooth and enjoyable. He was extremely helpful and knowledgeable and took the time to understand my needs. my BMW. He made the car-buying experience smooth and enjoyable. He was extremely helpful and knowledgeable and took the time to understand my needs. His professionalism and genuine care ensured I felt comfortable every step of the way. Robert is the one to trust if you're looking for top-notch service!" More
by Robert
March 29, 2025
Robert was absolutely amazing! !! What a great car buying experience! He was extremely knowledgeable and professional! Can't thank you enough Robert for everything! !! What a great car buying experience! He was extremely knowledgeable and professional! Can't thank you enough Robert for everything! More
by Mr. Smith
Employees Worked With
March 29, 2025
Dealership was very professional people were friendly and the process was one my better car buying experiences. the process was one my better car buying experiences. More
by CORWINWYATT
March 29, 2025
I worked with Mike Yousef. He was Awesome to work with. Gave me a great deal! He was Awesome to work with. Gave me a great deal! More
by J.CRAYTON
March 29, 2025
Outstanding customer service and product knowledge. No pressure and a great selection of cars to look at. No pressure and a great selection of cars to look at. More
by RPONGRACJR
March 27, 2025
Great dealership would go back great salesman friendly make u feel right at home clean make u feel right at home clean More
by PAULIEP56
March 25, 2025
My recent purchase is the 5th vehicle my family has purchased from Freehold BMW. Service is impeccable. Richard is the best We go nowhere else. purchased from Freehold BMW. Service is impeccable. Richard is the best We go nowhere else. More
by FMARRA35
March 23, 2025
After having an awful experience at Maxon Hyundai in Union, NJ, they restored my faith with car buying. Orville was amazing with how calm and professional he was from the beginning! Going above and beyo Union, NJ, they restored my faith with car buying. Orville was amazing with how calm and professional he was from the beginning! Going above and beyond with making me feel I had freedom to make my own decisions and not aggressive like other dealerships to make a sale! Tyler the Finance Manager was awesome and together they have for sure EARNED my gratitude and business!! Thank you!! More
by JUDLANDECHERIDOR
