181 Reviews of BMW of Freehold - Service Center
Greg is an outstanding Assistant Service Manager. He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, and wants the best for you. He is a very kind and thorough ASM, and sees things through to completion and satisfaction. Thank you, Greg!! More
I was contacted by Laude Arnaldi and everything was handled professionally and in a timely manner. Thank you again for your time on getting my repair covered by warranty. handled professionally and in a timely manner. Thank you again for your time on getting my repair covered by warranty. More
In the midst of a family medical crisis, we discovered water accumulating in the body of our X3. Thankfully we trust the Freehold dealership and were able to work with Justine Ammiano. She managed the re water accumulating in the body of our X3. Thankfully we trust the Freehold dealership and were able to work with Justine Ammiano. She managed the repair smoothly, enabling us to keep every doctor's appointment. Her ability to plan and coordinate the repair process was exemplary. She guided us through each step with patience and kindness. This is our fourth BMW in the X series: when we are ready for the next one we will go wherever Justine is working. She is a wonderful representative of a professionally-run organization. More
Mohammad Awadallah is hands down the best Service Advisor I have ever had the pleasure of dealing with at any car dealership! He is so professional and caring towards customers. He understands issues and exp I have ever had the pleasure of dealing with at any car dealership! He is so professional and caring towards customers. He understands issues and explains findings very well. Mohammed has made service appointments great experiences for me. Thank you so much Mohammed for making me feel like such a valued customer! More
The team got me in right away. Greg Itkin is great- always super to deal with. Got me in and out right away after I blew out 2 tires. Was able to get to an important meeting on tim Greg Itkin is great- always super to deal with. Got me in and out right away after I blew out 2 tires. Was able to get to an important meeting on time! More
Always looking to please the customer, everyone is well informed and friendly. Great place to do business. informed and friendly. Great place to do business. More
Excellent service and dealer . Everything asked for was taken care of. No complains and no more to say Everything asked for was taken care of. No complains and no more to say More
This is the best dealership I have ever dealt with. Everyone is very professional and courteous. Everyone is very professional and courteous. More
James was very courteous, he didn't even flinch when I told him I was getting a message that the keyfob battery was low. His estimated time to preform the service was right on point. I would like to thank told him I was getting a message that the keyfob battery was low. His estimated time to preform the service was right on point. I would like to thank all the staff involved that performed my service. I have been a customer for 9 years. Thank you Anthony Scozzaro Jr. More
Prompt, courteous and very knowledgeable. James Cathers was beyond helpful and went out of his way to deliver excellent service. James Cathers was beyond helpful and went out of his way to deliver excellent service. More