BMW of Gainesville

I called and asked for information on a used Z4 and when I could test drive it. Next day, I visited the dealer only to find that the vehicle was in the shop and not in a merchantable condition.although assu I could test drive it. Next day, I visited the dealer only to find that the vehicle was in the shop and not in a merchantable condition.although assured otherwise the previous day. After a 200 mile round trip to see the vehicle, one can imagine the frustration but the staff was surprisingly and amazingly albeit inappropriately "cheerful",. attesting to their concern for image and positive reports. After assurances that the needed part would be in the next day, I received something of an incoherent voicemail from a female who sounded like a teenager that the "part won't be in till the end of the month". Stay away from these children and find another dealer. More

After initially stopping by Mercedes of Gainesville and receiving the worst customer service, I was able to completely relax and feel at ease with the friendliest and most helpful of people at BMW of Gaine receiving the worst customer service, I was able to completely relax and feel at ease with the friendliest and most helpful of people at BMW of Gainesville. Both Bonito and Bobby went above and beyond during my visit and, even though I didn't make a purchase, I will definitely be coming back when they have the car I'm looking for. I would recommend this dealership, and specifically Bonito, to everyone and anyone in Gainesville. More

The "Client Advisor", Eric Corley I met with had an outstanding knowledge of the BMW X1 model I was considering buying. We reached a fair price, and reviewed details with Bobby Watts All of ou had an outstanding knowledge of the BMW X1 model I was considering buying. We reached a fair price, and reviewed details with Bobby Watts All of our discussions were conducted very amiably. I left feeling very comfortable with the BMW of Gainesville dealership. I was among friends. Scott Mills the Finance Manager concluded our deal quickly and very professionally. More

I was in the last months of my lease of a 2010 Subaru and was in the market for a new vehicle. Researching online I was looking for a car that was practical and fun to drive. BMW kept showing up in my search was in the market for a new vehicle. Researching online I was looking for a car that was practical and fun to drive. BMW kept showing up in my searches. A co-worker suggested Gregg Green at BMW of Gainesville (she purchased a 330i several years ago). When I arrived at the dealership I was greeted by several friendly people including Bobby Watts that I found out later was the General Manager of the dealership. I must say that Gregg and Bobby worked with me and in the end (2 hours after their closing time on a Saturday) I drove off the lot with a brand new beautiful BMW 328i at a great price. As a bonus Gregg offered and got the car tinted for free. I would definitely recommend this dealership and will definitely do business with them in the future. More

Judy got my car in on short notice, was super-friendly as always, communicated quickly about the work needed, and returned the car the same day. always, communicated quickly about the work needed, and returned the car the same day. More

Visiting BMW of Gainesville has always been a pleasant experience for me. My customer service representative is Sharon Keen, and she is the best! She's very knowledgeable and extremely helpful. If I'm w experience for me. My customer service representative is Sharon Keen, and she is the best! She's very knowledgeable and extremely helpful. If I'm waiting for my car to be serviced, everyone who walks by says hi and makes me feel very welcome. I dfeinitely recommend BMW of Gainesville for anyone looking to buy a BMW or to get one serviced. More

David really went the extra mile to get me and my husband the car we wanted! He was very helpful and friendly. We had a great purchasing experience and would recommend them to friends and family! the car we wanted! He was very helpful and friendly. We had a great purchasing experience and would recommend them to friends and family! More

AWFUL CROOKS!, they are the only dealership to fix my car and refuse to honor the CPO warranty for a broken bolt. They claim I broke the bolt myself, when it is obvious either their technician broke it or it and refuse to honor the CPO warranty for a broken bolt. They claim I broke the bolt myself, when it is obvious either their technician broke it or it broke from workmanship from BMW. My car is 2006 BMW 325i with full CPO warranty and maintenance package, yet they still want $3300 to fix a broken bolt. Unbelievable. They are crooks! Never use this dealership or buy a BMW from them. More

The entire sales staff was extremely friendly and they made purchasing my first BMW a happy and memorable experience! I would highly recommend this dealership to ANYONE interested in buying a BMW. My hu made purchasing my first BMW a happy and memorable experience! I would highly recommend this dealership to ANYONE interested in buying a BMW. My husband and I look forward to future purchases with them. More

I was very impressed with the service received from this dealership. We were made to feel just as important as the next customer. I didn't have to drive a thousand different cars. Bonito actually listen to dealership. We were made to feel just as important as the next customer. I didn't have to drive a thousand different cars. Bonito actually listen to what I wanted and I drove 2 cars of which I now own! Bonito was awesome to deal with I will buy every car in the future from this dealership and Bonito as long as he's there. More