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398 Reviews of BMW of Gainesville - Service Center
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March 17, 2022
My experience was very good. Everyone I interacted with was nice. My service rep took time with me to answer questions I had about my car. Everyone I interacted with was nice. My service rep took time with me to answer questions I had about my car. More
by FOLSOM.KAREN
Verified CustomerEmployees Worked With
Carlos Morales
Helpful March 14, 2022
Was in gainsville for a 2 day event. Had a bad run flat tire. The people at bmw found me a new tire, and diagnosed found problem with another wheel. Got me on my way in a short time. The Had a bad run flat tire. The people at bmw found me a new tire, and diagnosed found problem with another wheel. Got me on my way in a short time. They were the best and took good care of me, a visitor to gainsville. Thanks for your attention, it is appreciated. More
by GUMPREZ
Employees Worked With
March 05, 2022
My experience is always great. Customer service is excellent from when you call to schedule an appointment and then tep. follow up. Customer service is excellent from when you call to schedule an appointment and then tep. follow up. More
by angie.bernard
Employees Worked With
March 03, 2022
Friendly, good communication. Process for making and updating appointment was good. Dropped one star because the WiFi was erratic while waiting, but the coffee was good. Process for making and updating appointment was good. Dropped one star because the WiFi was erratic while waiting, but the coffee was good. More
by john@spade.cc
Employees Worked With
Carlos Morales
February 26, 2022
JD has been great. Always explains my options and gives additional insight on work being done. The videos from technicians are also very helpful! Appreciate the opt Always explains my options and gives additional insight on work being done. The videos from technicians are also very helpful! Appreciate the option of car service for when repair will take a full day. More
by CDCNMAC
Employees Worked With
February 26, 2022
A dealership is only as good as it’s people, and that goes double for the service department. Dave Helper is the best and is a credit to the BMW team. goes double for the service department. Dave Helper is the best and is a credit to the BMW team. More
by gheedy
Employees Worked With
