BMW of Gainesville - Service Center

Great customer service. Prompt service of the vehicle and review of what has been done to it. Prompt service of the vehicle and review of what has been done to it. More

A dealership is only as good as it’s people, and that goes double for the service department. Dave Helper is the best and is a credit to the BMW team. goes double for the service department. Dave Helper is the best and is a credit to the BMW team. More

My service at BMW Gainesville was on time as promised. All personnel were professional and courteous I would recommend them for sales and service. All personnel were professional and courteous I would recommend them for sales and service. More

Extremely smooth transaction- completed in 3 days!My Extremely smooth transaction- completed in 3 days! My third car from Gainesville! All the staff was eager to meet my specific criteria in my car. Extremely smooth transaction- completed in 3 days! My third car from Gainesville! All the staff was eager to meet my specific criteria in my car. More

Take your Mini to them Took my Mini Cooper s for service best experience ever thanks Dave Hepler it's a great place to wait for your car everyone was very friendly Took my Mini Cooper s for service best experience ever thanks Dave Hepler it's a great place to wait for your car everyone was very friendly More

Keep you word and don’t charge for changing a fuse Simply the best BMW dealership in the city. Clean comfortable waiting room, very knowledgeable staff, easy to make an appointment. Willing to give f Simply the best BMW dealership in the city. Clean comfortable waiting room, very knowledgeable staff, easy to make an appointment. Willing to give free car washes even if you bought car from an different dealer More

service dept experience Judy is the best,very helpful and soo patient . She is very well trained with a whole lot of experience.She is a valuable asset that needs to be exper Judy is the best,very helpful and soo patient . She is very well trained with a whole lot of experience.She is a valuable asset that needs to be experienced. Thank you Judy for a great job. More

Judy got my car in on short notice, was super-friendly as always, communicated quickly about the work needed, and returned the car the same day. always, communicated quickly about the work needed, and returned the car the same day. More

Visiting BMW of Gainesville has always been a pleasant experience for me. My customer service representative is Sharon Keen, and she is the best! She's very knowledgeable and extremely helpful. If I'm w experience for me. My customer service representative is Sharon Keen, and she is the best! She's very knowledgeable and extremely helpful. If I'm waiting for my car to be serviced, everyone who walks by says hi and makes me feel very welcome. I dfeinitely recommend BMW of Gainesville for anyone looking to buy a BMW or to get one serviced. More

AWFUL CROOKS!, they are the only dealership to fix my car and refuse to honor the CPO warranty for a broken bolt. They claim I broke the bolt myself, when it is obvious either their technician broke it or it and refuse to honor the CPO warranty for a broken bolt. They claim I broke the bolt myself, when it is obvious either their technician broke it or it broke from workmanship from BMW. My car is 2006 BMW 325i with full CPO warranty and maintenance package, yet they still want $3300 to fix a broken bolt. Unbelievable. They are crooks! Never use this dealership or buy a BMW from them. More