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BMW of Gwinnett Place

Duluth, GA

4.8
837 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 837 reviews

October 14, 2024

Awesome service. Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and c More

by cicely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Oct 14, 2024 -

BMW of Gwinnett Place responded

I'm pleased to hear that everything went smoothly with the service at BMW of Gwinnett Place. Our team always strives for excellence, and it's great your car is still running well. Feel free to reach out anytime you need assistance!

October 06, 2024

Rudy Perry is the best service advisor. Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! More

by Petedonpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Perry
Oct 06, 2024 -

BMW of Gwinnett Place responded

Thank you for sharing your positive experience with our team here at BMW of Gwinnett Place. We're glad to hear that everyone made a great impression during your visit.

October 02, 2024

The staff are always courteous, professional and polite. I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always More

by Tmroswell
Recommend Dealer
Yes
Employees Worked With
Drew Peterso
Oct 02, 2024 -

BMW of Gwinnett Place responded

Thank you for your kind words about BMW of Gwinnett Place. We're glad to hear our team is taking good care of you and keeping communication clear.

September 28, 2024

We live in Savannah and found a used car at Gwinnett we loved. Didn’t want to drive 4.5 hours to test drive and then sit at a dealer for hours negotiating. We already knew the car, so after contacting a sa More

by Jennmorgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron in finance, Folajimi IIori
Sep 28, 2024 -

BMW of Gwinnett Place responded

Appreciate the kind words and detailed review of your car-buying experience with BMW of Gwinnett Place. Happy to hear everything went smoothly, especially considering the distance involved. Our team is always here to make things easier for you—enjoy your new vehicle!

September 27, 2024

Hats off to Annie Nation who always provide top tier service. I tried to use a BMW dealership nearer to me and it was a disaster! Thank you, Ms. Nation, for turning around the situation. I’m now loyal t More

by hanchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Nation
Sep 27, 2024 -

BMW of Gwinnett Place responded

Glad to hear our team was able to provide you with superior service at BMW of Gwinnett Place. We appreciate your loyalty and look forward to assisting you again.

September 25, 2024

This was my first time working with this advisor and Tony did a great job. One with fixing the issue with my Apple CarPlay. He fixed the issue hands on in my car the day of service and BMW Assist over the ph More

by June
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sukus Walker
Sep 25, 2024 -

BMW of Gwinnett Place responded

Glad to hear you had a good experience with our team at BMW of Gwinnett Place. We're pleased that the issue with Apple CarPlay was resolved promptly, and we'll continue striving to provide efficient service for you and your wife in the future.

September 25, 2024

I got to the dealership early and they accepted my X7 with minimum effort. The lady in the waiting erea asked and prepared a cup of coffee exactly to my liking. I was offered uber service to take me ho More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Dept
Sep 25, 2024 -

BMW of Gwinnett Place responded

Thank you for the recommendation. We're pleased to hear our team could make your visit comfortable and convenient. BMW of Gwinnett Place appreciates your kind words about our services, including the Uber ride and loaner vehicle.

September 18, 2024

Great service! Greg Hall, my Service Advisor was very professional, friendly and helpful. I highly recommend BMW of Gwinnett Place service department. More

by Joe Pico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
Sep 21, 2024 -

BMW of Gwinnett Place responded

Thank you for your kind words. We're glad our team provided a great experience. Enjoy your drive from BMW of Gwinnett Place.

September 17, 2024

Great customer service and price. Sales team was great and extremely helpful. I would highly recommend. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadim , Corey Chapman
Sep 20, 2024 -

BMW of Gwinnett Place responded

Thank you for your kind words and recommendation. All the best from BMW of Gwinnett Place.

September 13, 2024

Bought my car here, get it serviced here. Just had a Carbahn tune installed. See John Burgess in their service department. The car is now ridiculously amazing! Mitco, John and Rudy were very More

by Digger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vlaun
Sep 18, 2024 -

BMW of Gwinnett Place responded

BMW of Gwinnett Place appreciates your loyalty and kind words. We are glad to know that our team provided excellent service and that you love the Carbahn tune. Safe driving!

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