BMW of Gwinnett Place
Duluth, GA
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Awesome service. Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and c Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and completed correctly. Shout to the technician that worked on my vehicle as well. I like to wait a while before doing a review. Three months later my car is still running smoothly with no issues. Excellent job. I would definitely recommend Gwinnett BMW. More
Rudy Perry is the best service advisor. Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! More
The staff are always courteous, professional and polite. I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always communicates effectively to me what’s happening. More
We live in Savannah and found a used car at Gwinnett we loved. Didn’t want to drive 4.5 hours to test drive and then sit at a dealer for hours negotiating. We already knew the car, so after contacting a sa loved. Didn’t want to drive 4.5 hours to test drive and then sit at a dealer for hours negotiating. We already knew the car, so after contacting a salesperson, Jimi, he sent us a new video (inside & out) with car running, new photos with honest feedback. There were a couple small paint touch ups he didn’t hide. We decided to buy it. Credit ran, and price negotiated via phone and downpayment paid remotely. We drove to dealer Monday, drove and reinspected the car, and were off the lot in a jiff!. Best car buying experience ever. Would definitely buy from them again! Thanks Jimi! More
Hats off to Annie Nation who always provide top tier service. I tried to use a BMW dealership nearer to me and it was a disaster! Thank you, Ms. Nation, for turning around the situation. I’m now loyal t service. I tried to use a BMW dealership nearer to me and it was a disaster! Thank you, Ms. Nation, for turning around the situation. I’m now loyal to BMW of Gwinnett Place. More
This was my first time working with this advisor and Tony did a great job. One with fixing the issue with my Apple CarPlay. He fixed the issue hands on in my car the day of service and BMW Assist over the ph did a great job. One with fixing the issue with my Apple CarPlay. He fixed the issue hands on in my car the day of service and BMW Assist over the phone could not figure out the simple problem. Two, he also got my car in and out of service within a week.in which previous visits did not. My wife and were very close to taking our business elsewhere but I think the experience with Tony changed our decision. More
I got to the dealership early and they accepted my X7 with minimum effort. The lady in the waiting erea asked and prepared a cup of coffee exactly to my liking. I was offered uber service to take me ho with minimum effort. The lady in the waiting erea asked and prepared a cup of coffee exactly to my liking. I was offered uber service to take me home, since I had contractors working there. At the end of the day uber picked me up and since my car was ready I was offered a loaner. Great service and customer service, fully recommended. More
Great service! Greg Hall, my Service Advisor was very professional, friendly and helpful. I highly recommend BMW of Gwinnett Place service department. Greg Hall, my Service Advisor was very professional, friendly and helpful. I highly recommend BMW of Gwinnett Place service department. More
Bought my car here, get it serviced here. Just had a Carbahn tune installed. See John Burgess in their service department. The car is now ridiculously amazing! Mitco, John and Rudy were very Just had a Carbahn tune installed. See John Burgess in their service department. The car is now ridiculously amazing! Mitco, John and Rudy were very easy to work with. They really delivered the ultimate service for the ultimate driving machine!! Thank you for this incredible machine! More