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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
281 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 281 reviews

April 27, 2024

Appointment was set up with ease. When I arrived for my appointment everything went like clockwork. Really nice to deal with professionals. The service advisor kept me informed of pro More

by Walley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
May 01, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had an easy and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Friendly staff, clean facility, great service. Would definitely recommend to friends and family. Didn't take long More

by khrismabrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 28, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

We instantly felt like family. Best car buying experience ever! We will be back to buy from them again. More

by chelceygib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexx
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Apr 28, 2024 -

BMW of Mobile responded

That's fantastic to hear! Feeling like family and having the best car-buying experience ever are wonderful sentiments. Enjoy your new car!

Helpful
April 23, 2024

Always great service & people! Love seeing Mr. Beamer, the resident cat. Cari takes care of me. More

by Khakicat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari
Report | Print
Apr 24, 2024 -

BMW of Mobile responded

We're delighted to hear that you enjoy your visits to our dealership! Mr. Beamer, our resident cat, always adds a special touch to the atmosphere. Cari and our team are here to take care of you during your time with us. Thank you for your kind words!

Helpful
April 18, 2024

I waited 2and 1/2 hours for a scheduled oil change. I was repeatedly told it would take longer because it was lunch time. After 2 hours I approached different employees to check on my car, they said th More

by irvin4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 19, 2024 -

BMW of Mobile responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 20, 2024 -

BMW of Mobile responded

We apologize however a full BMW service will take approximately 2 hours and possibly 30 minutes longer during peak times including lunch. If you would like to discuss potential future services please contact me directly at scottdavis@group1auto.com Scott Davis General Manager scottdavis@group1auto.com Direct:251-544-2844

Helpful
April 13, 2024

The dealership and service staff are always great to work with. I drive from Louisiana to purchase on my last two cars and for service ! More

by Donnie P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 16, 2024 -

BMW of Mobile responded

It's fantastic to hear that you find the dealership and service staff great to work with! Driving from Louisiana for both purchasing cars and service speaks volumes about your satisfaction with our services. Thank you for choosing us!

Helpful
April 12, 2024

Staff very professional and friendly. Wait time was appropriate, clean waiting area. Will use service again. More

by Beverly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Apr 16, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a professional and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 10, 2024

Great experience and quick turnaround. I have had many great service visits and expect many more. More

by franklyturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 11, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 03, 2024

Everyone is so nice and helpful. I buy all my cars there and always will More

by Connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 05, 2024 -

BMW of Mobile responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice and helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Tyler has always been friendly and goes above and beyond to assist. me with my mechanical needs. More

by Dejunta Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 03, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Tyler provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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