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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,035 Reviews
Call Dealership (888) 720-5017
View Awards

150 East El Camino Real

Mountain View, CA

94040

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Showing 1,035 reviews

May 24, 2024

Very professional and courteous! Jason really went the extra mile for us to make sure our deal was exactly what we needed! More

by Flyboy1900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Helpful
May 24, 2024

Eric Peng provides the excellent service for us and everything goes smoothly. He is so patient and friendly and went through the functionality of our car thoroughly! More

by Shirley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peng
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Helpful
May 22, 2024

Excellent salesperson who went above and beyond to ensure I got the exact car I wanted. More

by oalbazi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zari
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Helpful
May 21, 2024

The Dealer Mr. Bahman Farzan was very professional ,efficient and honest. I appreciated working with him. I ordered a X6 and it arrived on time and I was informed i More

by susan Morshed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahman Farzan
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May 24, 2024 -

BMW of Mountain View responded

Hi Susan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

Helpful
May 21, 2024

BMW in Mountain View provided an amazing experience when I decided on an X5 as my next car. Huge thanks to Robert and the team for looking after me so well. I am thrilled with both my decision to return to More

by BDH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Beronia
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May 22, 2024 -

BMW of Mountain View responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
May 21, 2024

Upfront pricing, timely communication, had knowledge about the custom ordering process and the 2025 timeline. More

by ivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peng
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May 22, 2024 -

BMW of Mountain View responded

Hi Ivan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 20, 2024

Peter was great! Super helpful and friendly :) Rare for me to enjoy the car buying experience but I definitely did here!! More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Habon Munoz
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May 22, 2024 -

BMW of Mountain View responded

Hi Nick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 13, 2024

Service department got my car right in all the work was done within them hour and a half with no problems service writer was very friendly and knowledgeable. Waiting area was clean. The snacks were excelle More

by Hurwicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
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May 15, 2024 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
May 12, 2024

I had an excellent service and great hospitality for an annual oil change. I waited in the dealership and was able to get my car back after 2.5 hours, as the service folk promised. More

by chen_cnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
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May 14, 2024 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 10, 2024

Came in for an oil change and the technicians managed to drive my car right into the curb right in front of me, damaging the bumper. I can only imagine how this technician handled other people’s cars when c More

by Richarduyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc N
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May 13, 2024 -

BMW of Mountain View responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Mountain View take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

Helpful
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