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BMW of Newport

Middletown, RI

Overview
Reviews
Vehicles
4.7
690 Reviews
Call Dealership (855) 503-6346
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1215 West Main Road

Middletown, RI

02842

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Showing 690 reviews

September 12, 2023

I am dissatisfaction with the treatment I received during my recent visit to your dealership. almost two hours before I could proceed to finance. The salesperson never returns my calls for missing items, an More

by Nass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Pacheco
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Helpful
August 31, 2023

All of the luxury, none of the snooty, nor the arrogance. Everyman’s BMW dealership! More

by mizjwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
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Sep 01, 2023 -

BMW of Newport responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

Helpful
August 26, 2023

I have been a very satisfied client for many years. I still drive from Boston & would not go to any local dealer. I feel very much at home here. More

by Carole from Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody my service representative & Justin, my salesman.
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Aug 29, 2023 -

BMW of Newport responded

It's truly wonderful to hear that your time at our dealership was exceptional!

Helpful
August 25, 2023

Paul was very helpful in setting up the windshield replacement for me. Alex actually took care of me on the day of my appointment. He was very professional, courteous and very pleasant to deal with. I More

by Krisujen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Paul Cunha
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Aug 29, 2023 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Paul and the team. Please let us know if you need anything.

Helpful
August 17, 2023

First service was performed quickly, nice waiting area. Service as divisor was polite and answered all my questions. More

by paul.malloyphd
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
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Aug 18, 2023 -

BMW of Newport responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

Helpful
August 11, 2023

Scheduled maintenance always runs smoothly with Grieco Newport BMW! They pick up your car, ask you in advance before any work is done and give you options to choose from. I’ve had questions from time to More

by MBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo St.Angelo, John Tyler
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Aug 14, 2023 -

BMW of Newport responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

Helpful
August 08, 2023

It was a very good experience. All of the employees were very helpful and courteous. More

by Christine Manfredi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Cardoso, James Costakos Sr
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Aug 11, 2023 -

BMW of Newport responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

Helpful
August 04, 2023

Experience Customer Centered Service done well, always eager to go that extra mile for what you need. More

by rmmsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
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Aug 11, 2023 -

BMW of Newport responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

Helpful
July 25, 2023

Nick was wonderful to deal with, patient and not pushy. Will most certainly buy from him/them again. More

by Adamolivia2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 26, 2023 -

BMW of Newport responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

Helpful
July 12, 2023

Great service! Took me in on short notice and gave me shuttle service as well to accommodate my waiting. More

by seabreezekris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Chris and Jason
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Jul 14, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

Helpful
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