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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
2,244 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 2,244 reviews

February 23, 2026

Amazing and fast service! !!!!! 10/10 customer service!!! James is always amazing and very professional!! More

by MNEWLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

BMW of Orland Park responded

Thank you for sharing your experience with James and our team! See you next time at BMW of Orland Park!

Feb 23, 2026 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We’re thrilled to hear James provided amazing and professional service. Your 10/10 rating means a lot — we truly appreciate your support and look forward to serving you again! Best Wishes, BMW Of Orland Park

February 22, 2026

Service is always great! Just wish I didn’t have to wait over two hours every time I get an oil change. More

by BeautyBmyname1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

BMW of Orland Park responded

We’re glad you’ve consistently received excellent service, but we hear your feedback about wait times. We’ll work on improving efficiency. See you next time at BMW of Orland Park!

Feb 23, 2026 -

BMW of Orland Park responded

Thank you for your feedback! We’re glad to hear you consistently enjoy our service. We understand waiting over two hours for an oil change can be frustrating and appreciate your patience — we’ll keep working on ways to make the process quicker. Best Wishes, BMW Of Orland Park

February 22, 2026

Excellent quality of work and great customer service. Would recommend this dealership to anyone looking to service their BMW. More

by Noah Porrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

BMW of Orland Park responded

Noah, thank you for the stellar review! We appreciate your recommendation and look forward to welcoming you back to BMW of Orland Park!

February 21, 2026

Great place to deal with, I would gladly let them work on my vehicle in the future. I trust them implicitly. More

by Mike c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Boomsma Five Starts plus
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Feb 23, 2026 -

BMW of Orland Park responded

We're so glad we could earn your trust, Mike! Thank you for choosing BMW of Orland Park and for sharing your feedback. See you next time!

February 21, 2026

THE BEST EXPERIENCE AND PATIENCE I’VE HAD THANK YOU SO MUCH I WILL RETURN FOR ANY SERVICE More

by DEANDRE.REED92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

BMW of Orland Park responded

Thank you, Deandre, for reviewing BMW of Orland Park!

February 20, 2026

I'm never happy about the prices I have to pay when I take my car to the dealer for service, but the service level is definitely high quality, the consultants are professional and the facility is first-r More

by tem4123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

BMW of Orland Park responded

Thank you for your honest feedback! We understand that service costs can sometimes be frustrating, but we truly appreciate you recognizing the quality, professionalism, and comfort we strive to provide. Our team works hard to deliver a first-rate experience every visit, and it means a lot to know that shows. We look forward to continuing to take great care of you and your vehicle! Best Wishes, BMW Of Orland Park

February 18, 2026

Great to work with! ! It was fast and easy to get my car. Would highly recommend. More

by OLIVIAMONA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

BMW of Orland Park responded

Thanks so much, Olivia. We look forward to your next visit to BMW of Orland Park!

February 17, 2026

I wasn’t told that my BMW was ready for pick up the next day after I bought it in… the things that were supposed to be taken care of wasn’t and when I finally picked my car up after being there for a week. More

by SGREER101
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

BMW of Orland Park responded

Thank you for your feedback and for bringing this to our attention. We're sorry for the experience you describe. Please reach out to us so we can address the issues and help make things right. We look forward to speaking with you. Thank you, Eddie Marquie - Service Manager - 708-460-4545

February 17, 2026

It's always nice working with James. I appreciate his patience when answering all my questions. More

by BRANDYPRINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

BMW of Orland Park responded

Thank you for the kind review! We’re so glad you enjoy working with James and that he takes the time to answer all your questions with patience. We truly appreciate your continued trust and support! Best Wishes, BMW Of Orland Park

February 15, 2026

Candace was great from start to finish. I came in for one thing and she assisted me with several more with not sweat off her back not to mention she was pregnant and I didn’t realize until More

by CATRENACRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park and sharing your glowing review of Candace, Craig!

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