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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,284 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 2,284 reviews

April 04, 2026

Great staff of people, thanks Jordan. Appreciate the good service and getting the car back timely More

by Larryjohnsvabek@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2026

Thanks to Victoria and Monika for getting the paperwork ready and the car prepped. The process was easy and the negotiations were simple. Quick and responsive communications on the phone and via emails dur More

by jtam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2026

The customer service was top notch including an uber ribe home and back again. The work was fantastic. I highly recommend BMW of Orland park. More

by MKESTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2026

Fast, easy, efficient & connected. I felt very well taken care of, from the drop off to pick up it was perfect. More

by MATTHEWCAIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

BMW of Orland Park responded

Fast, easy, and efficient—exactly what we aim for! We're so glad you felt well taken care of from drop-off to pick-up. Thank you for the great feedback, and we look forward to helping you again next time! Best Wishes, BMW Of Orland Park

March 31, 2026

This is the first time since owning any vehicle that I have serviced at a dealer … my mind was changed when I got to work with Jordan V. He’s attentive and upfront. I also find the service and pricing a More

by ARANDAJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

BMW of Orland Park responded

Thank you for giving us the opportunity to service your vehicle—we’re honored to have changed your perspective! We’re thrilled to hear that Jordan V. made such a strong impression with his attentive and upfront approach. It’s also great to know you found our service and pricing fair compared to independent shops. We truly appreciate your trust and look forward to continuing to take care of you and your vehicle! Best Wishes, BMW Of Orland Park

March 31, 2026

James was professional and took care of my car he kept me updated on the service and call me to let me know that my car was ready for pickup. When I got back to the dealership he was the one who brought me m More

by ALL4JC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

BMW of Orland Park responded

Thank you for your kind feedback! We’re thrilled to hear that James provided such a professional and attentive experience. Keeping you informed and ensuring a smooth process from start to finish is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

March 30, 2026

Dion was professional and courteous. I appreciate the video by the technician despite him not being able to determine why my headlights are flickering during the day. As a matter of fact More

by DBAKER1004
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park and highlighting Dion's professionalism and courtesy. We appreciate your patience regarding the headlight issue and encourage you to reach out with any further concerns.

Mar 30, 2026 -

BMW of Orland Park responded

Thank you for your feedback. We’re glad to hear Dion provided professional and courteous service, and that the technician’s video was helpful. We apologize that the issue with your headlights persists and understand how frustrating that must be. Please contact us directly so we can work to diagnose and resolve this for you as quickly as possible. Best Wishes, BMW Of Orland Park

March 28, 2026

I buy my vehicles from Zeigler auto group because of the great customer service I get every time!! More

by matt.mccullough78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

BMW of Orland Park responded

Matt, thanks so much for the 5-star review of BMW of Orland Park!

March 28, 2026

Jason always makes you feel valued as a customer He is also very knowledgeable and I always feel confident with his advice More

by Ed53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

BMW of Orland Park responded

Ed, we couldn't agree more with your review of Jason! We are proud to have him on our team. Thank you for choosing BMW of Orland Park and highlighting his expertise.

March 27, 2026

Rob at BMW Orland Park delivered truly exceptional customer service. From the moment I arrived, he was professional, attentive, and committed to making the entire experience smooth and stress‑free. Th More

by ATBROWNING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

BMW of Orland Park responded

Thank you for your thoughtful review! We're delighted to hear that you had such a positive experience with Rob and our team at BMW of Orland Park. We hope to see you again down the road!

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