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BMW of Orland Park

Orland Park, IL

4.6
1,875 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,875 reviews

July 27, 2023

I think the work was done well. However, since I don't know what the recall work included, it is difficult to tell. I would like to know what was fixed for the recall of my 430i c More

by atpkgp
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 27, 2023 -

BMW of Orland Park responded

We appreciate your feedback and understand that you'd like more information about the recall work done on your 430i convertible. Our team at BMW of Orland Park would be happy to provide those details - feel free to reach out anytime!

July 27, 2023

Service rep, Jason Jakubowski is always helpful and expedites the work to be done.. I find him informative and trustworthy pertaining to work to be done on the car. More

by Tjmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 27, 2023 -

BMW of Orland Park responded

It's great to know that Jason has been consistently helpful and trustworthy during your visits to BMW of Orland Park. We appreciate the feedback!

July 27, 2023

James was amazing. He made sure everything was covered under warranty and got me a loaner right away. Great service and friendly! All the staff there were pleasant and More

by JLODATO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
Jul 27, 2023 -

BMW of Orland Park responded

We're so glad to know that James and the rest of our team at BMW of Orland Park provided you with great service! It's wonderful to see your positive feedback about how we handled everything. Thanks for choosing us, and drive safely out there!

July 27, 2023

The dealership was very accommodating with my service work performed. The dealership was clean and spacious More

by PATM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Jul 27, 2023 -

BMW of Orland Park responded

We're glad to know you found our dealership accommodating and comfortable during your service visit at BMW of Orland Park. We appreciate the positive feedback!

July 26, 2023

The dealership is very clean and spacious and our dealer Peter was not pushy whatsoever so it made the car buying experience enjoyable unlike 90% of the other places I have experienced. Thank you BMW of Orl More

by aleksmilankovic8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Orland Park responded

Aleks, we're delighted to know that Peter and our team at BMW of Orland Park made your car buying experience enjoyable. We appreciate the recommendation! Enjoy your new ride!

July 26, 2023

Good service on explaining the issue with my car and providing a quick fix and explaining the long term solution. More

by ANJALISHAH01
Recommend Dealer
Yes
Employees Worked With
Do not recall any names
Jul 26, 2023 -

BMW of Orland Park responded

We're glad to know you found our service helpful and informative at BMW of Orland Park. We always aim for a quick fix while keeping long-term solutions in mind. Thank you for your feedback!

July 26, 2023

Great staff. Love how clean it is in there. People here are nice. : ) Love it More

by HAJAJS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont know
Jul 26, 2023 -

BMW of Orland Park responded

Thank you for sharing your appreciation for BMW of Orland Park and our team! We look forward to your next visit!

July 26, 2023

Colleen was wonderful . . no pressure and understood my needs…. Thanks to Stephanie long as well More

by cabartx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Mendoza
Jul 27, 2023 -

BMW of Orland Park responded

Thank you for the review! We appreciate the kind feedback about Colleen and Stephanie and hope to see you again at BMW of Orland Park. Safe travels!

July 26, 2023

Lee checked me in. He was very nice, kind and courteous. He kept me updated throughout my stay. He even saved me some money! More

by JANLLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Jul 26, 2023 -

BMW of Orland Park responded

Jan, we're delighted to know that Lee provided you with excellent service and communication here at BMW of Orland Park. We appreciate your support, and hope to assist you again in the future!

July 26, 2023

Sid went above and beyond to work with me. Great customer service. Very plesant to work with. More

by 3572
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
Jul 26, 2023 -

BMW of Orland Park responded

We are glad to hear that Sid provided excellent support and went above and beyond for you. Thank you for choosing BMW of Orland Park.

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