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BMW of Palm Springs

Palm Springs, CA

4.7
1,079 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,079 reviews

January 26, 2018

Professional, knowledgeable, courteous. Great group of people to work with. Besides their knowledge, and professionalism, they kept their word and performed exactly as they said they would. More

by bmw4me
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince- Mechanic Foreman Great guy, extremely knowledgeable and very patient with me.., Ken Miller
January 18, 2018

Positive professional Friendly and helpful staff and taking care of the necessities promptly . Very communicative so we didn’t have any worries . We were treated well in al More

by Joybells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
Jan 22, 2018 -

BMW of Palm Springs responded

Thank you for the great review! We are happy to know our team was in contact with you throughout the duration of your service. Please continue to see us for any of your BMW needs!

January 17, 2018

Service Quick oil change, Saturday service. Made appointment that same week. I waited in the waiting area while the team worked on my car, it was a short wait More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Thompson
Jan 22, 2018 -

BMW of Palm Springs responded

Thank you for the 5-star review! We strive to provide accommodating service to our customers to get you back on the road, enjoying your vehicle! Please continue to visit us with any of your future BMW needs!

January 16, 2018

Very good service and very accommodating. Brian Gilmore did a great job along with Regina. . They are both valuable assets to your company . I would highly recommend BMW of Palm Spring More

by Len39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilmore, Doug Small, Jovana Salazar, Regena Tharpe
Jan 22, 2018 -

BMW of Palm Springs responded

Thank you for the great review!! We are pleased to know our staff provided you with the best experience possible and we all look forward to seeing you again at our dealership!

January 15, 2018

Great response to my emergency Andrew Perez took immediate action to handle my dead battery that was charged temporarily by AAA. Received a new battery and had no down time. Great r More

by PatM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Perez
January 12, 2018

Outstanding experience. The staff, especially my service rep Andrew Perez, was very professional and helpful. Andrew made sure everything my car needed was done and he kept More

by Corrales442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Perez, Service Dept.
January 08, 2018

Efficient service experience My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online schedul More

by Frank W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gucacaya
Jan 09, 2018 -

BMW of Palm Springs responded

Frank, we appreciate your detailed 5-star review! We are pleased to know your service experience went exactly as planned. Please continue to visit us for any of your BMW needs!

January 05, 2018

scheduled service Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Garcia
Jan 09, 2018 -

BMW of Palm Springs responded

Thank you for the 5-star review! We are pleased to know our service advisor was resourceful and helpful to you during your service visit! Please continue to see us for any of your BMW needs!

January 04, 2018

Absolutely amazing service! ! Brad at Palm Springs BMW in the Internet/fleet department is a cut above the rest. He’s easy, quick, thorough, and no haggle/hassle. He’s very stra More

by Jleydekkers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Pierce Jr.
Jan 09, 2018 -

BMW of Palm Springs responded

Thank you for the wonderful 5-star review and congratulations on the purchase of your new vehicle! We are lucky to have such a great, accommodating team. Please continue to visit our facility for any of your future BMW needs. Like always, it would be our pleasure to be of your assistance!

December 23, 2017

Most pleasant BMW dealership experience I had a great experience at BMW of Palm Springs! I felt welcomed immediately and did not feel "pushed" throughout the whole process. Aldo did a fantas More

by bwestates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Luettjohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Hutchison (5 stars too!), Doug Small, Aldo Luciano, Patricia Murphy
Jan 03, 2018 -

BMW of Palm Springs responded

bwestates, thank you for the 5-star review! We are so happy to hear our team was of such great service to you and congratulations on the purchase of our new vehicle! We look forward to seeing you again at our store.

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